Automotive Customer Service Advisor / Writer - Imm

Company: Airport CDJR
Location: Platte City
Posted on: May 15, 2022

Job Description:

Job DescriptionWe are looking for a Service Advisor to join our team! We are a looking for the right person to come grow with us! We are in the process of building a Brand New State of the Art Facility! We have doubled the size of our Service Department. Come and Grow with us! This is an immediate job opportunity! Responsibilities:

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customersRequirements:
  • Proven record of achieving exceptional customer satisfaction
  • Past experience as a service advisor, assistant lane manager or service consultant
  • Above-average energy level
  • A desire for a long-term career with a growing organization
  • Personal and professional integrity
  • Computer skills and willingness to learn new programs

Keywords: Airport CDJR, Kansas City , Automotive Customer Service Advisor / Writer - Imm, Hospitality & Tourism , Platte City, Kansas