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Automotive Customer Service Advisor / Writer - Imm

Company: Airport CDJR
Location: Platte City
Posted on: May 15, 2022

Job Description:

Job DescriptionWe are looking for a Service Advisor to join our team! We are a looking for the right person to come grow with us! We are in the process of building a Brand New State of the Art Facility! We have doubled the size of our Service Department. Come and Grow with us! This is an immediate job opportunity! Responsibilities:

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend maintenance based on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and update customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customersRequirements:
    • Proven record of achieving exceptional customer satisfaction
    • Past experience as a service advisor, assistant lane manager or service consultant
    • Above-average energy level
    • A desire for a long-term career with a growing organization
    • Personal and professional integrity
    • Computer skills and willingness to learn new programs

Keywords: Airport CDJR, Kansas City , Automotive Customer Service Advisor / Writer - Imm, Hospitality & Tourism , Platte City, Kansas

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