Customer Service Representative

Company: National Beef Packing Co. LLC
Location: Kansas City
Posted on: January 16, 2022

Job Description:

US-MO-Kansas CityPosition Type: Regular Full-TimeCategory: Administration/SupportOverviewGet a job you'll LOVE! National Beef of Kansas City, Missouri, is seeking to hire a friendly professional to fill a position as Customer Service Representative. With competitive pay and benefits, stable work, and an environment that is caring and supportive, National Beef could become your next career move! Hours for this position: 7 days on/7 days off - Wednesday through Tuesday 6 am to 6 pm; if holidays fall on scheduled work day, the individual who fills this position will be responsible to work their scheduled hoursResponsibilitiesCustomer Service Representative Position SummaryCustomer support and service. Operate as a coordinator and tracker of orders being loaded and shipped outside of normal business hours. Position requires excellent communication skills with our customers, receivers, and multiple departments within our company which includes the loading dock, scheduling, QA, transportation/logistics. Will serve as an information provider and general problem solver on all orders and provide service to customers. Efficient communication with other customer service representatives and salesmen on problems or potential problems is needed to effectively do this job. QualificationsQualified candidates for the Customer Service Representative position should possess the following:Excellent communication skillsReasoning and problem-solving abilityAbility to effectively organize and handle multiple tasks simultaneouslyAbility to work in stressful circumstancesAbility to work with little or no supervisionMust Have:Minimum High School Education or EquivalentGeneral office skillsProfessional AppearanceGood Work EthicNice to Have: 2+ Years customer service experiencePrevious experience with heavy phone workComputer experience (i.e. word, excel)English/Spanish bilingual communication skills Company OverviewNational Beef is a leader in producing fresh, chilled and further processed beef products for customers in the U.S. and worldwide. We offer a variety of employment opportunities in our production, packaging, and hide tanning facilities that stretch from the western plains to the east coast. We strive to be the preferred employer in every one of those communities, whether it's measured by the number of people employed or the good we do in the area. We invite you to join our family, wherever you call home.National Beef is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, natural origin, age, gender identity, protected veterans status, or status as a disabled individual.PI160794781

Keywords: National Beef Packing Co. LLC, Kansas City , Customer Service Representative, Hospitality & Tourism , Kansas City, Kansas