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Customer Service Team Lead - NOW HIRING

Company: OTW Events
Location: Kansas City
Posted on: January 16, 2022

Job Description:

As a leader in the marketing industry, we have obtained our prestigious client base with our innovative campaigns and ability to reinvent ourselves over the years. However- one aspect of our business that we refuse to compromise or change is our commitment to customer service. We know that the reason we are rapidly expanding is a combination of our satisfied clients, expanding customer base, and most of all- our all star Customer Service Team. Our comprehensive training and opportunities for advancement have allowed our rookie team members to evolve into members of the management staff. As a result, we have big shoes to fill as we hire a brand new team of Customer Service Representatives. Responsibilities: Effectively communicating with customers to insure that they have a positive experience Actively listening to customer needs and tailoring promotions to satisfy them Introducing new products by initiating interest in new customers Building relationships with new customers and maintaining current customer base Gaining in depth product knowledge through classroom training Motivating the team and collaborate to contribute to overall success Consistently upholding a positive and professional demeanor Assist with training and development of new team members Job Requirements:Skills Needed to Succeed: 0 - 3 years of prior experience in customer service, restaurant, and/or hospitality Exceptional communication skills both verbal and written Passionate and eager to learn new skills Charismatic and outgoing personality Thrives in a team environment and is also self sufficient Curious and inquisitive Excellent presentation skills Leadership qualities Ability to adapt to different environments Requirements: High School Diploma or equivalent Must be a U.S. Citizen Ability to work full time If you are seeking full time employment opportunities and have the following experience you are encouraged to apply today: marketing, sales, customer service, marketing management, regional management, regional marketing, brand marketing, direct marketing, marketing manager, marketing, territory manager, sales administrator, full time marketing executive, or promotional marketing

Keywords: OTW Events, Kansas City , Customer Service Team Lead - NOW HIRING, Hospitality & Tourism , Kansas City, Kansas

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