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Business Analyst, Learning & Development

Company: H&R Block
Location: Kansas City
Posted on: April 10, 2021

Job Description:

What you'll do...

Solve Problems- Work on teams to design, develop and implement HR Systems.
Make a difference- Introduce system enhancements and user experience improvements
Be a leader- facilitate requirements gathering, design sessions, solution construction and refinement, champion quality, deploy/roll out system initiatives, Work with other passionate team members on bold initiatives. We make a difference.
Showcase your ambition- Learn new technologies and develop existing competencies.

About...

  • Assisting with daily production support activities for assigned systems
  • Work with stakeholders to understand needs and assist with development plans for meeting those needs
  • Assist with the development of project charters, scope documents, conceptual design documents, test plans, and project workplans/timelines.
  • Assist with activities during requirements definition, design, construction and testing phases of projects.
  • Assist with the development and delivery of user training on system(s) functionality.
  • Create and deliver periodic status reports.

    About H&R Block...

    We're here to live our purpose-to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.

    We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company-one that defined an industry and is now leading its transformation.

    It would be even better if you also had...

    • Experience with a structured methodology
    • Experience using business and system process and remodeling tools
    • Formal training conducting facilitated sessions
    • Applications development experience
    • Learning Management systems experience
    • SQL/Stored Procedure knowledge

      What you'll bring to the team...

      • 3 years Minimum related work experience
      • Bachelor's degree with emphasis in Engineering, Computer Science, Systems Development, or related area or equivalent combination of education and work experience
      • Knowledge of Human Resource practices/processes preferred
      • Strong technical aptitude and be familiar with working on back end product setups, change control, data mapping, reporting, vendor management and user security
      • Experience working in a DevOps on an Azure platform is a plus
      • Demonstrated decision making, analytical and problem-solving skills
      • Strong facilitation and collaboration skills

Keywords: H&R Block, Kansas City , Business Analyst, Learning & Development, Hospitality & Tourism , Kansas City, Kansas

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