Banquet Captain
Company: Kansas City Embassy Suites
Location: Kansas City
Posted on: April 10, 2021
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Job Description:
Hotel:
Kansas City Embassy Suites
Job Description
Profile:
Telecommute: No
Bonus Eligible: No
Direct Reports: No
Reports To: Banquet Manager or All Purpose Manager
Equipment: Uniform
Primary Purpose:
The primary purpose of the Banquet Captain is to provide guests
with an excellent banquet experience, by
planning and implementing the serving details for the event.
Work Performed:
The Banquet Captain will be tasked with the following duties,
responsibilities, and assignments:
- Directs setting up for tables correctly and uniformly in assigned
area using clean pressed linen, clean unspotted silverware, clean
china with no chips or cracks, clean unspotted glassware ;
- Confirm the table complements (salt, pepper, sugar, breadbaskets,
etc.) have been properly cleaned and filled ;
- Plans the serving order and orchestrates its completion in a
timely, quiet and courteous manner ;
- Ensures the servers are ready to serve the meal when its prepared
;
- Set-ups, serves and/or breaks down coffee breaks, receptions,
other special functions as assigned ;
- Maintain communication with the guest contact person for guest
needs ;
- Set-up, operate and dismantle audio-visual equipment ;
- Be familiar with and maintain knowledge of maintenance and usage
of all Audio-Visual equipment ;
- Ab le to perform job of Banquet Associate and Banquet Bartender
;
- Able to understand departmental forecasting to ensure appropriate
staffing levels ;
- Assist Banquet Manager or All Purpose Manager with scheduling,
training staff, and inventory ;
- Ensures service standards are being followed and takes corrective
action when they are not ;
- Guide, direct, and motivate banquet staff;
- Follow all company safety and security policies and procedures,
including reporting accidents, injuries and unsafe work conditions
to management ; and
- Any and all other work as required to complete the primary
purpose of the position.
Qualifications:
Required Prior Experience:
Previous customer service experience
S ix months of banquet food service experience
Preferred Prior Experience:
Prior leadership experience
Preferred Education:
High School diploma or equivalent
Required Licenses/ Certification:
Food Safety certificate or complete training during initial 90
days.
Alcohol certification or complete training during initial 90
days.
Physical:
Ability to lift, pull and push up to 50 pounds.
Ability to bend and squat repeatedly. Ability to walk and stand for
duration of scheduled shift
Other:
Must be flexible to working days, early mornings, evenings, nights,
weekends and holidays.
In addition to competitive compensation packages, Atrium
Hospitality offers competitive benefits packages; 401k; tuition
reimbursement; commissions for referred and booked hotel business;
as well as discounted rates at any of our hotels for associates,
their immediate family members and friends. Our associates and
leaders are driven everyday to make Atrium Hospitality a great
place to work and grow. Come grow with us!
EOE, including disability/vets
Empleador con igualdad de oportunidades, incluidos personas con
discapacidad y veteranos
Keywords: Kansas City Embassy Suites, Kansas City , Banquet Captain, Hospitality & Tourism , Kansas City, Kansas
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