KansasCityRecruiter Since 2001
the smart solution for Kansas City jobs

Customer Service Advisor

Company: Jiffy Lube
Location: Kansas City
Posted on: February 22, 2021

Job Description:

Customer Service Advisors are responsible for creating a positive guest experience. They offer service recommendations, ensuring completion of quality workmanship communicate to the guest any special circumstances that impact overall satisfaction. Other CSA duties include: * Understanding the full range of Jiffy Lube products and services * Accurately capturing guests' product needs and providing updates throughout the entire process * Offering our guests options that are tailored specifically to their automotive needs * Giving impartial advice to ensure that our guests are aware of manufacturer recommendations Qualifications: You don't need to have professional experience in the automotive services industry to work at Heartland. Simply put, we're looking for people who can provide exceptional customer service. The CSA must also: * Be able to analyze, comprehend and recommend financial objectives that increase sales and service results * Energized by face-to-face interaction with guests, to include resolving any issues * Be a subject matter expert in such areas as vehicle safety rules, operations manuals and maintenance instructions * You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, as well as be able to speak effectively with our guests and other Teammates. * Ensure that the service center is clean and presentable * If you have previous experience in retail, restaurants or the hospitality industry, you might be perfect fit for the CSA position! Physical Qualifications: To effectively perform the duties of a CSA, you must be able to stand on your feet on hard surfaces, like concrete or metal. Expect to work in an environment in which you may frequently experience hot and cold temperatures, loud noises and exhaust fumes. Other physical qualifications for a CSA include: * Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic office equipment * Must be able to lift and move work-related items up to 50 pounds * Must be able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp and hold tools and other items with hands * Have a valid driver's license and be able to drive vehicles Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Jiffy Lube, Kansas City , Customer Service Advisor, Hospitality & Tourism , Kansas City, Kansas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Sr Red Team Engineer
Description: What you'll do... At H R Block we are modernizing our software architecture which is generating a need for more talent. We are looking for problem-solving difference-makers to help us with new approaches, (more...)
Company: H&R Block
Location: Kansas City
Posted on: 02/25/2021

Retail Associate
Description: Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products
Company: The Home Depot
Location: Leavenworth
Posted on: 02/25/2021

Seasonal Retail Associate
Description: Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn
Company: The Home Depot
Location: Lansing
Posted on: 02/25/2021


Work in Customer Service? Earn Extra Cash
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it's totally flexible around your schedule. You decide when
Company: Uber
Location: Lansing
Posted on: 02/25/2021

25S Satellite Communication Systems Operator-Maintainer
Description: Communication is a vital part of the military rsquo s ability to run successful missions. It rsquo s the role of the Satellite Communication Systems Operator-Maintainers to ensure the lines of communication (more...)
Company: Army National Guard
Location: Kansas City
Posted on: 02/25/2021

Shift Leader
Description: DescriptionAs the largest franchisee of Pizza Hut we can offer opportunities that will take you anywhere you want to go. If you are interested in a great environment, want to be independent and have fun (more...)
Company: Pizza Hut
Location: Kansas City
Posted on: 02/25/2021

Area Sales Manager
Description: About Guaranteed Rate Companies:The Guaranteed Rate Companies, which includes Guaranteed Rate Inc., Guaranteed Rate Affinity, LLC, and Proper Rate, LLC, has more than 9,000 employees in over 700 offices (more...)
Company: Guaranteed Rate
Location: Kansas City
Posted on: 02/25/2021

Customer Service Assistant
Description: 7972 - Kansas City CEC - 17300 W. 119th Street, Olathe, Kansas, 66061CarMax, the way your career should be Provide an iconic customer experienceAs an associate at one of our Contact Centers, you'll ensure (more...)
Company: CarMax
Location: Kansas City
Posted on: 02/25/2021

Work in Customer Service? Earn Extra Cash
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it's totally flexible around your schedule. You decide when
Company: Uber
Location: Smithville
Posted on: 02/25/2021

Account Supervisor-Night Shift
Description: Job DescriptionOrganized. Reliable. Accessible.Join Staff Management - SMX as our next Night Shift Account Supervisor.Oversee the day to day management of a shift at a client site. From interviewing and (more...)
Company: Staff Management - SMX
Location: Kansas City
Posted on: 02/25/2021

Log In or Create An Account

Get the latest Kansas jobs by following @recnetKS on Twitter!

Kansas City RSS job feeds