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Customer Service Representative - Technical

Company: Full Potential Solutions
Location: Kansas City
Posted on: January 15, 2021

Job Description:

Apply, be hired, and start Working from Home! Are you hungry to succeed and accelerate your career growth? It is within your reach at FPS - assuming you have great customer service, determined to thrive and empathetic. You got this! As a Technical Support Representative , you will be responsible for identifying customer's concerns through phone, which includes but not limited to basic troubleshooting, system and equipment issues, installation, operational functions, and maintenance. You will be carefully attending to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. #COVID-19 Job Requirements:Job Requirements We need 100 of you to join our team! This is a full-time role that will temporary be working at home until determined.--- One or more years of customer service and/or technical support experience in any vertical and industry.--- Tech savvy--- Able and willing to work evenings, weekends, and holidays.--- Able and willing to work split shifts or days off as necessary.To know more about the job description and other requirements please visit www.fpsinc.com/careers.SDL2017

Keywords: Full Potential Solutions, Kansas City , Customer Service Representative - Technical, Hospitality & Tourism , Kansas City, Kansas

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