Customer Service Representative - Insurance Agent Trainee
Company: TTEC
Location: Kansas City
Posted on: January 13, 2021
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Job Description:
We're hiring and are looking to connect with you to help us
deliver exceptional customer service experiences as a Customer
Service Representative - Insurance Agent Trainee with TTEC in
Kansas City, KS.This position requires that you live within 60
miles of Kansas City, KS.Our recruitment, training and the position
is 100% virtual for the protection of you and our employees. Please
connect to this opportunity by applying online or via text 'TTEC'
to 97211 (Standard Msg & data rates may apply) to connect with
us.Upon getting hired as a Property & Casualty Insurance Agent -
Customer Service, we will ask you to pick up your equipment from
our office.To be eligible for this role you MUST:--- Be able to
come to TTEC's office to pick up equipment--- Have > 15 mbps
internet speed as validated by FAST.com--- Ability to hardwire
(ethernet) direct to your home router during your at home
employment--- Router must be within close vicinity of your quiet,
at home workspaceNow, more than ever, how we connect is everything.
Our purpose is to deliver humanity to business - and it's more
relevant than ever before in today's environment. We know we're
stronger together, working towards a purpose that matters. As TTEC
team members we lift each other up, deliver smiles, and support our
communities. Join us in our commitment to deliver amazing
experiences.About TTECWe help global brands provide a great
experience to their customers, build customer loyalty, and grow
their business. We were founded on one guiding principle: customer
experiences that are simple, inspired, and more human deliver
lasting value for everyone. Your role brings that principle to
life.What You'll be DoingTake your customer service skills to the
next level. We support one of the nation's most respected insurance
providers whose mission is built to support veterans and their
families. If you have the desire and the motivation, we'll train
you to learn the insurance industry and become a Licensed Insurance
Agent for Personal Lines.You'll earn as you learn with paid
training, paid license fees and paid continuing education. Once you
become a licensed agent, you'll be taking inbound calls and other
member inquiries.As a TTEC Customer Experience Champion, You'll
Enjoy--- Competitive guaranteed hourly wage--- Fun, talented and
witty teammates--- Knowledgeable, encouraging, and present
leadership--- Family-friendly environment--- Free-spirited,
theme-based employee events--- Diverse and community-minded
organization--- Career-growth and lots of learning opportunities
for aspiring minds--- And yes---all the competitive pay and
benefits you'd expect On a typical day, you'll--- Take inbound
calls to answer queries from customers--- No cold calling---
Ability to understand the members' life events that may offer sales
cues for additional opportunities to meet the member's needs and
facility the member's financial security--- Deliver amazing
customer experiencesWhy You? What You BringConnections are
everything here at TTEC. That means we connect with our customers,
our teammates and most importantly with you. And the ability to
connect yourself is what you bring to the table--- along with the
following:--- Desire to train and become an active Personal Lines
License Insurance Agent--- 6 months of customer service
experience--- Ability to work in a dynamic and changing
environment--- Ability to be empathetic, positive and upbeat
written and verbal communications--- 1-year experience multitasking
in a Windows operating system computer environment--- High school
graduate or equivalentIf you're a military veteran, active duty
guard or reserves, or a military spouseWe value your experience and
believe you're prepared and battlefield-ready in the civilian world
to take on TTEC's most innovative and challenging projects. Your
hands-on experience with globalization means you're prepared to
interact with our clients and employees around the world.
Overcoming adversity and adapting to change has prepared you to
execute in our dynamic environment. We are looking for team members
where leadership is baked in from Day One. Where innovation and
disruption are part of your DNA. We know that no job is as
important as serving one's country, but we hope you'll find
delivering amazing customer experiences to be another purpose worth
serving!TTEC is proud to be an equal opportunity employer. TTEC
embraces and is committed to building a diverse and inclusive
workforce that respects and empowers the cultures and perspectives
within our global teams. We strive to reflect the communities we
serve by not only delivering amazing service and technology, but
also humanity. We make it a point to make sure all our employees
feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength. It enables
us to view projects and ideas from different vantage points and
allows every individual to bring value to the table in their own
unique way. But don't take our word for it - check out some our
women in leadership and diversity awards on TTECjobs.com.For more
information about TTEC, visit ttecjobs.com or search
#ExperienceTTEC throughout social media to engage in the global
conversation.
Keywords: TTEC, Kansas City , Customer Service Representative - Insurance Agent Trainee, Hospitality & Tourism , Kansas City, Kansas
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