Manager Physician Services Support PSG
Company: HCA Healthcare
Location: Kansas City
Posted on: January 26, 2023
Job Description:
Description IntroductionLast year our HCA Healthcare colleagues
invested over 156,000 hours volunteering in our communities. As a
Manager Physician Services Support for PSG with HCA Healthcare you
can be a part of an organization that is devoted to giving
back!BenefitsHCA Healthcare, offers a total rewards package that
supports the health, life, career and retirement of our colleagues.
The available plans and programs include:
- Comprehensive medical coverage that covers many common services
at no cost or for a low copay. Plans include prescription drug and
behavioral health coverage as well as telemedicine services and
free AirMed medical transportation.
- Additional options for dental and vision benefits, life and
disability coverage, flexible spending accounts, supplemental
health protection plans (accident, critical illness, hospital
indemnity), auto and home insurance, identity theft protection,
legal counseling, long-term care coverage, moving assistance, pet
insurance and more.
- Fertility and family building benefits through Progyny
- Free counseling services and resources for emotional, physical
and financial wellbeing
- Family support, including adoption assistance, child and elder
care resources and consumer discounts
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on
years of service)
- Employee Stock Purchase Plan
- Retirement readiness and rollover services and preferred
banking partnerships
- Education assistance (tuition, student loan, certification
support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave,
long- and short-term disability coverage and leaves of absence)
Learn more about Employee BenefitsNote: Eligibility for benefits
may vary by location.
Would you like to unlock your potential with a leading healthcare
provider dedicated to the growth and development of our colleagues?
Join the HCA Healthcare family! We will give you the tools and
resources you need to succeed in our organization. We are looking
for an enthusiastic Manager Physician Services Support to help us
reach our goals. Unlock your potential!Job Summary and
QualificationsThe Manager of Physician Support Services for PSG is
a working manager that provides managerial leadership in
establishing goals and priorities and in the overall management of
current physician relations within an HCA division. This position
ensures continuity and alignment of the division's Physician
Support Team with HCA's corporate ITG strategies, division ITG
strategic plans, and facility needs, and participates and in the
development of guidelines, procedures, and standards for
initiatives impacting Physicians. Primary responsibilities include
serving as the physician support leader for the division, managing
the Physician Support Team, and coordinating consistent support of
physicians working within the division. This individual also
assists in resolving issues regarding clinical applications,
coordinates division-wide testing and implementation of software
releases, assists in developing strategies for training and tools
for clinical applications across the division, and champions
standardization, utilization, optimization and use of best
practices in clinical applications. The Manager of Physician
Support requires subject matter knowledge of clinical applications
and their impact and applicability to the physician population.
This position requires strong people management skills, personal
drive, and the ability to see strategy through to execution in a
matrix reporting environment. Strong written, verbal, and
presentation skills are required.Duties Include But Are Not Limited
To
- Responsible for technical and managerial leadership in
establishing goals and priorities and in the overall management of
current and planned clinical application systems and services
within an HCA division
- Meets with corporate, division, and facility-level leadership
teams, as needed, to align strategy, services, and coordinate
implementation activities
- Responsible for personnel management, performance reviews,
competency development, and coaching of staff
- Builds and maintains relationships with Physicians, ITG
leaders, and vendors
- Participates in resource planning and allocates resources to
meet goals of the Application Services area, ITG goals and business
priorities
- Organizes, plans, assigns, and monitors completion of work
- Leads analysis of organizational needs for development and
implementation of clinical applications; interfaces with users to
ensure that clinical applications are developed which meet their
business and specifications
- Establishes and manages internal service level agreements and
ensures external service level agreements with vendors are met
- Assists the director in the development of the budget and
develops project cost estimates for division and/or facilities
- Ensures that service resources are assigned for the timely
resolution of clinical application incidents and requests
- Works with enterprise subject matter experts and services
resources and the enterprise Service Desk in managing resolution of
clinical application incidents and requests
- Creates an environment that encourages information sharing,
team-based resolutions, cross-training, and process improvement
within the area and across organizational boundaries
- Grows the support capabilities for physician support throughout
the Division
- Works with facility and zone Physician Support Coordinators,
and broader Application Services Team to implement the division
plan for application standardization, utilization, integration, and
optimization
- Promotes system security and patient confidentiality and helps
ensure compliance
- Coordinates the sharing of best practice models, and policies &
procedures related to physician support
- Participates in activities to improve departmental and
organizational performance
- Establishes and maintains relationships with outside vendors of
ITG products, professional organizations, contract employees,
co-ops, external auditors, and consultants
- Builds strong relationships with clinical application users
groups across HCA, IT&S managers and directors
- Participates in special projects as needed and performs other
duties as assigned
- Practice and adheres to the Code of Conduct and Mission and
Value Statements Knowledge, Skills, and Abilities
- Understands legal guidelines
- Strong analytical skills and detailed organizational
skills
- Demonstrated ability to proactively identify needs, manage
resources, and multi-task
- Demonstrated ability to communicate effectively verbally and in
writing
- Demonstrated customer orientation
- Strong leadership and management skills
- Demonstrated ability to recruit, develop, and retain staff
- Demonstrated ability to work in stressful situations
- Competency in basic PC use and required tools Education
- Bachelor's degree or equivalent job experience required
Experience
- Three or more years of experience in physician support
- Experience in large, complex organization or corporate
structured environment
- Experience in team leadership and direct supervision
- Experience creating and leading communications with direct
reports, senior leaders, business partners, vendors to ensure
collaboration, efficiency, and service excellence OtherThis role
requires you to be fully vaccinated for COVID-19 based on local,
state and /or federal law or regulations (unless a medical or
religious exemption is approved).ITG transforms healthcare and
gives
people healthier tomorrows. We deliver information technology
strategy, support,
and solutions. ITG improve and enhance patient care and business
operations. We deliver services at
administrative locations, data centers, and hospitals. The
facilities we support are located in 20+ states
and the United Kingdom. Our team works to move healthcare forward.
We do this by
seeking, embracing, developing, and delivering technology for
patient care.
HCA Healthcare has been recognized as one of the World's Most
Ethical Companies by the Ethisphere Institute more than ten times.
In recent years, HCA Healthcare spent an estimated $3.7 billion in
cost for the
delivery of charitable care, uninsured discounts, and other
uncompensated expenses."There is so much good to do in the world
and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder Be a part of an organization that invests
in you! We are reviewing applications for our Manager Physician
Services Support opening. Qualified candidates will be contacted
for interviews. Submit your application and help us raise the bar
in patient care!We are an equal opportunity employer and value
diversity at our company. We do not discriminate on the basis of
race, religion, color, national origin, gender, sexual orientation,
age, marital status, veteran status, or disability status.
Keywords: HCA Healthcare, Kansas City , Manager Physician Services Support PSG, Healthcare , Kansas City, Kansas
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