Clinical Grievances RN - Telecommute in CST, PST

Company: UnitedHealth Group
Location: Kansas City
Posted on: January 16, 2022

Job Description:

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)
If you are located within PST or CST time zones, you will have the flexibility to telecommute* as you take on some tough challenges.
Primary Responsibilities:
Performing clinical assessment of healthcare services provided to our members for appropriateness
Understanding relevant state and federal grievance and peer review requirements and accreditation standards applicable for processes supported
Facilitating telephonic discussion with health care providers and/or members to obtain additional clinical information
Providing timely, quality service to members and providers while upholding UnitedHealthcare culture values
Acting as a resource for others with less experience
Working independently and collaborating with Medical Directors and non-clinical partners
Functioning as a member of a self-directed team to meet specific individual and team performance metrics
Managing and maintaining quality and productivity metrics
Document relevant chronology of case review and provide rationale for severity level, descriptor codes, and any applicable Improvement Action Plan (IAP) implemented
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Current, unrestricted RN license in the state of residence
3+ years of total RN experience including recent clinical experience in an inpatient / acute setting or similar setting
Proficiency in computer skills - Windows, Instant Messaging, Clinical Platforms, Microsoft Suite including Word, Excel and Outlook
Designated workspace and access to install secure high-speed internet (minimum speed 1.5 download mps & 1 upload mps) via cable / DSL in home (wireless / cell phone provider, satellite, microwave, etc. does NOT meet this requirement)
Reside in PST or CST time zone and work Monday - Friday 8am-5pm within their time zone
Preferred Qualifications:
Experience in medical necessity review, medical record review, medical record audits
Experience in collaborating with physicians and other healthcare professionals
Adaptable to change while providing exemplary clinical documentation skills and critical thinking skills
Organizational, analytical, critical thinking and communication skills
Sound clinical judgment while applying medical necessity to assess appropriateness of healthcare services provided
Identify opportunities for improved communication or processes
Ability to work seamlessly and independently in multiple computer platforms
To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: Clinical Grievances RN, Grievances RN, Clinical, Inpatient, Acute Setting, Dallas, TX, Phoenix, AZ, Cypress, CA, Kansas City, MO, Minneapolis, MN, Texas, Arizona, California, Missouri, Minnesota, Telecommute, Telecommuting, Telecommuter, Work From Home, Work At Home, Remote, WAH, PST, CST

Keywords: UnitedHealth Group, Kansas City , Clinical Grievances RN - Telecommute in CST, PST, Healthcare , Kansas City, Kansas