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Scheduler - KC Family Medical Care

Company: Prime Healthcare
Location: Kansas City
Posted on: January 16, 2022

Job Description:

Overview:
Job Description

Kansas City Family Medical Care (KCFMC) is in search of an Appointment Scheduler/Receptionist. KCFMC is a very busy Family Medicine Practice located within the Saint Joseph Medical Center in Kansas City, Missouri.

We are looking for team members with good communication skills (both verbal and written) as well as a positive attitude and strong work ethic. We work with EPIC software for scheduling

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Responsibilities:
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Answers incoming phone calls and responds to inquiry as well as directs callers in a timely manner

Schedules appointments following appropriate guidelines based on clinical subspecialty

Communicates health benefit regulations and patient financial obligation to responsible parties

Updates and verifies demographic information, financial and insurance information, collects, co-pays and completes all registration paperwork

Interact with physicians, office staff, patients, patient families, nursing personnel, and radiology personnel in a courteous and professional manner with a focus on keeping delays in office visit scheduling to a minimum

Individual should be organized, can prioritize, use critical thinking skills, and perform work in an efficient and timely manner

Maintain knowledge and understanding of scheduling protocols and guidelines, and patient scheduling and registration

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Qualifications:
Education and Work Experience

High School Graduate or GED Equivalent Required -

Knowledge of multiple insurance authorization requirements

1-2 year previous experience in a hospital environment preferred.

Knowledge of medical terminology.

Effective written and verbal communication skills.

Ability to multi-task, prioritize needs to meet required timelines.

Analytical and problem-solving skills.

Customer Services experience required.

Strong clerical and computer skills

Expereince using EPIC preferred

We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. EEO is the Law:

Keywords: Prime Healthcare, Kansas City , Scheduler - KC Family Medical Care, Healthcare , Kansas City, Kansas

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