Scheduler - KC Family Medical Care
Company: Prime Healthcare
Location: Kansas City
Posted on: January 16, 2022
Kansas City Family Medical Care (KCFMC) is in search of an
Appointment Scheduler/Receptionist. KCFMC is a very busy Family
Medicine Practice located within the Saint Joseph Medical Center in
Kansas City, Missouri.
We are looking for team members with good communication skills
(both verbal and written) as well as a positive attitude and strong
work ethic. We work with EPIC software for scheduling
Answers incoming phone calls and responds to inquiry as well as
directs callers in a timely manner
Schedules appointments following appropriate guidelines based on
Communicates health benefit regulations and patient financial
obligation to responsible parties
Updates and verifies demographic information, financial and
insurance information, collects, co-pays and completes all
Interact with physicians, office staff, patients, patient families,
nursing personnel, and radiology personnel in a courteous and
professional manner with a focus on keeping delays in office visit
scheduling to a minimum
Individual should be organized, can prioritize, use critical
thinking skills, and perform work in an efficient and timely
Maintain knowledge and understanding of scheduling protocols and
guidelines, and patient scheduling and registration
Education and Work Experience
High School Graduate or GED Equivalent Required -
Knowledge of multiple insurance authorization requirements
1-2 year previous experience in a hospital environment
Knowledge of medical terminology.
Effective written and verbal communication skills.
Ability to multi-task, prioritize needs to meet required
Analytical and problem-solving skills.
Customer Services experience required.
Strong clerical and computer skills
Expereince using EPIC preferred
We are an Equal Opportunity/ Affirmative Action Employer and do not
discriminate against applicants due to veteran status, disability,
race, gender, gender identity, sexual orientation or other
protected characteristics. If you need special accommodation for
the application process, please contact Human Resources. EEO is the
Keywords: Prime Healthcare, Kansas City , Scheduler - KC Family Medical Care, Healthcare , Kansas City, Kansas
Didn't find what you're looking for? Search again!