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Manager, Enterprise Solutions

Company: Clyde & Co
Location: Kansas City
Posted on: September 14, 2019

Job Description:

The Enterprise Solutions Manager is a member of the Global Information Technology organization, serving in a leadership role. Works across the department and other business functions to drive the methodology, architecture, and capabilities designed to enable high performance across all of Clyde & Co.'s business functions. The incumbent manages the Enterprise Solutions team by carrying out the strategic priorities of the organization while developing complimentary goals and strategies for his/her team. In addition, the incumbent is responsible for the development and review of all standard operating procedures and best practices within their team's "run book" pertaining to their scope while managing the technical ecosystem, globally. -- Key Responsibilities: 1. EMBODIES GLOBAL IT LEADERSHIP GUIDING PRINCIPLES Compromises part of a larger leadership team that works collaboratively to deliver results that support the firm's strategic plan and its clients. As a team member of the larger leadership collective, a manager will : Models behaviors consistent with Clyde & Co.'s larger culture and the IT Team and Customer Engagement Principles.Engage with the business in a thoughtful, professional manner at all times - be a brand ambassador for IT's capabilities, services, and principles. Be accountable for results of their specific team and of the larger global IT organization. Actively contribute as a part of the whole solution not just their portion - engage with positive intentions and work collaboratively as a single, cohesive team. -- Actively support the leadership team and its direction (verbally and in written form) and be a genuine advocate for the strategies and goals of the department and leadership team. -- Exercise a "progress versus perfection" focus, with a mindset toward delivery and meeting client and customer needs proactively. -- Exhibit productive candor. f.Be innovative and set high standards for their team and self. -- Take smart, calculated risks to accelerate achievement of the IT strategic plan, while managing and communicating overall risk to the firm and IT. Follow through on commitments (team and individual). 2. TEAM LEADERSHIP & DEVELOPMENT Hires, develops and retains quality staff through effective coaching, mentoring and career development. Brings thought leadership to peers and business partners on combining good processes and effective measures with solid team engagement to execute on our technology deliverables. Specifically, the incumbent will create a self-sustaining organization through: Coaching effectively to enable delivery of identified team and individual goals, growing individual skills, and ensuring team behaviors align with department principles. -- Creating individualized Professional Development & Career Plans supported by role/technical expertise development and coaching. Effectively providing continuous formal and informal feedback to set expectations with employees and to manage achievement of goals. -- Evaluating staffing levels and skills and managing the team to meet cost goals while ensuring coverage of critical technology or functional responsibilities within their care. 3. PROJECT DELIVERY & EXECUTION OVERSIGHT Implements an effective set of delivery methodologies that supports the execution of a global technology function to include: Development, sustainment and training of a Technical Run Book covering policies and procedures resulting in consistent, repeatable methods of success. -- Delivery methodologies and supporting policies and tactical procedures. -- Development and/or reporting of team metrics and measures - analyse and adjust to improve team performance. -- Skill-based capacity forecasting and evaluation to ensure his/her team's resources are used effectively in support of the department's identified priorities. -- Supporting departmental finances, including budgeting and forecasting. 4. TECHNOLOGY EXPERTISE & SOLUTION ARCHITECTURE Responsible for operational and projects delivery capability for global Enterprise Solutions. This includes planning, directing, and coordinating a globally distributed team to ensure the firm's Enterprise Solutions operate to agreed levels of functionality, stability, security, availability, capacity, and performance. Also responsible for managing solution design, budget & licenses, vendors and suppliers for in scope services. -- Skills and Experience Required The ideal candidate is comfortable and competent as a manager of people, and can balance the need to track the details that make things happen while always keeping an eye on the bigger picture. Minimum 3-5 years in senior technology teams, varying degrees of experience required based upon progression within the manager role. Proven experience in directly managing teams or supervisor/senior level responsibility for setting goals and objectives for a technology team Experience in successfully working with a global team Highly influential with peers and effectively manages up, to collaborate and deliver goals aligned with the IT strategy Ability to manage: Complex relationships (indirect, senior leader, peer) Expectations (move faster, lower budget, deliver better results) Benchmarking to evolve methodology and standards Customer/client expectations against realities of capacity, skillset, etc. Experience working with third party vendors for provision of enterprise solutions, consulting services, and/or supplementary staffing. Experience managing complex budgets tied with ensuring vendor management is well maintained. Direct experience with implementation and support of enterprise solutions, such as document management, web based platforms, enterprise legal applications, & ERPs (HR, CRM, Intranet) Degree in Computer Science or related degree is preferred. -Principals Only- ----It is the policy of the Firm to recruit, hire, promote, reassign, compensate and train highly- qualified persons without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, age, disability or any other basis protected by applicable law.

Keywords: Clyde & Co, Kansas City , Manager, Enterprise Solutions, Executive , Kansas City, Kansas

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