RN PRACTICE MANAGER I
Company: The University of Kansas Hospital
Location: Kansas City
Posted on: September 15, 2018
The University of Kansas Health System is a world-class academic medical center and destination for complex care and diagnosis. We are driven by our commitment to service, to continuous improvement and to the highest degree of excellence. Every member of our team shares an unwavering commitment to put patients first. We offer a wide array of career opportunities, along with competitive pay and outstanding benefits. We invite you to join us as we continue to advance the power of academic medicine. Position Summary/Career Interest The Clinical Practice Manager I (RN) for the Cardiovascular Medicine; Heart Rhythm Management department supervises and coordinates the day-to-day office and clinic operations. Manages practice activities and assigned operational areas, typically with around 15 or more providers and greater than 30 employees and at least one of the following: multiple locations, specialties, ancillary departments and/or program responsibilities such as residents, research, etc, specialty office with unique need for RN oversight or responsibility for verifying clinical competencies for multiple locations. Assists with the development of practice objectives to ensure financial profitability through short and long range planning to achieve and maintain growth. Continually evaluates practice strategies and plans to meet changing national, state, and local needs. Supports and adheres to The University of Kansas Hospital Code of Ethics and Professional Conduct. Responsibilities Directs, supervises, and coordinates the day-to-day clinic operations to maintain maximum efficiency, productivity and quality patient care and satisfaction. Oversees the clinical operations for all nursing clinical support activities. Manage clinical performance and behavior coaching, including ensuring nurses maintain required competencies. Determine staffing coverage including front desk, rooming, in clinic nursing, procedures, treatment Hire clinical/non-clinical staff and oversee clinical orientation practices Develop operational workflows for in/out of clinic and patient clinical coordination of care workflows Ensure clinical practice guidelines are followed Performs clinic operations including: bookkeeping, preparation of payroll, personnel management, information management, maintaining filing systems, requisition of supplies and other clerical services. Maximizes office productivity through proficient use of computer software applications, creates and maintains timely and efficient work flow and coordinates job duties of clinical staff. Develops a structured communication process for ensuring information is shared with staff. Updates clinical and non-clinical staff on quality outcomes and patient experience. Meets with all staff to identify and plan process improvement activities to promote continuous quality improvement based on performance measurement and patient satisfaction results. Reviews medical recall list, coordinates with clinicians to develop action plan, and assigns staff to contact patients with provided instruction. Assists the front and back office as needed to assure smooth operations and quality patient care and satisfaction. Monitors clinic patient population and provides staff with additional educational materials about specific cultures and communication techniques best suited for the population. Must be able to perform the professional, clinical and technical competencies of the assigned unit or department. Note: These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. Qualifications Required: BSN, graduate of an accredited school of nursing RN state license and current registration with the State Board of Nursing in practicing state Current CPR certification Minimum 5 years actively practicing as a Registered Nurse Preferred: MSN Minimum 2 years experience in a supervisory or lead capacity
Keywords: The University of Kansas Hospital, Kansas City , RN PRACTICE MANAGER I, Executive , Kansas City, Kansas
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