Business Intelligence Manager

Company: T-Mobile USA, Inc.
Location: Overland Park
Posted on: May 1, 2025

Job Description:

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Overview
The Business Intelligence Manager is responsible for leading strategic data-driven initiatives to enhance organizational performance, streamline processes, and foster innovation. This role involves designing and overseeing comprehensive data strategies, analytics platforms, and advanced reporting solutions leveraging technologies such as Power BI, Snowflake, Databricks, and data warehousing systems. The ideal candidate possesses a blend of analytical rigor, creativity, and strategic thinking, along with strong leadership and cross-functional collaboration skills. They will translate complex data insights into actionable business strategies and communicate effectively across all levels of the organization, including executive leadership.

Job Responsibilities:

• Lead and implement data-driven strategies by applying multiple data platforms (e.g., Snowflake, SAP, Teradata, Business Objects) to provide robust analytics and business intelligence solutions.
• Develop, implement, and manage automated reporting solutions and intuitive dashboards through Power BI, supporting efficient and timely decision-making at senior management and executive levels.
• Collaborate closely with IT, Marketing, CRM Operations, Finance, and Operations teams to build and optimize comprehensive BI solutions and sophisticated analytics capabilities, including predictive modeling and machine learning.
• Partner with Marketing and CRM Operations to evaluate and understand the performance of CRM initiatives, mobile app, and website engagements, ensuring alignment with strategic goals.
• Provide proactive mentorship and leadership during enterprise-wide projects, ensuring analytics and reporting requirements are clearly identified, articulated, and coordinated into overall system design.
• Oversee the analysis and evaluation of sales performance, customer experience metrics, financial results, and operational efficiency, providing strategic recommendations to drive performance improvements.
• Effectively communicate insights, strategies, and analytical findings in clear, concise, and visually compelling presentations tailored for various customers, including executives and multi-functional teams.
• Conduct competitive market analysis to find opportunities and inform strategic business initiatives, offers, processes, and product developments.
  Education and Work Experience:
  
  • Bachelor's Degree Business, Statistics or similar field (Required)
  • 4+ years of experience with business intelligence tools (e.g. Business Objects, Cognos, Hyperion, etc.). (Required)
  • 4+ years of experience in reporting & analyzing performance & data visualization (Tableau; PowerBI) (Required)
  • 4+ years of experience in sophisticated analytics, which include SQL/ETL of complex datasets, competitive analysis, quantitative analysis & research. (Required)
    
    Knowledge, Skills and Abilities:
    
    • SQL Intermediate technical skills (DataViz; SQL; automation; report/metric design; algorithms/modeling) (Required)
    • Intermediate analytical skills including problem solving and critical reasoning (Required)
    • Experience communicating/consulting; influencing; relationship management (Required)
    • Functional knowledge of Telecom; Supply Chain; Network Technology; Procurement (Preferred)
      
      #CareersNotJobs
      
      --- At least 18 years of age
      --- Legally authorized to work in the United States
      
      Base Pay Range: $89,600 - $161,600
      
      Corporate Bonus Target: 15%
      
      The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
      
      At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here .
      
      At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com .
      
      Never stop growing!
      As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
      
      T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
      
      Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500 . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Keywords: T-Mobile USA, Inc., Kansas City , Business Intelligence Manager, Executive , Overland Park, Kansas