Assistant Manager
Company: Snooze
Location: Kansas City
Posted on: September 4, 2024
Job Description:
Snooze - Who are we?Morning people! Yes, we are thosepeople. We
are a full-service breakfast restaurant, and we want each morning
tofeel like your weekend and happy hour rolled into one - no matter
which side ofnoon it's on. We're the place where you can be you,
and where our regulars areanything but. Everyone's welcome at our
table because the same goes for ourpeople as it does for our
dishes: the unexpected twists are what makes them sospecial.
The Assistant General Manager Role at SnoozeAs second in command in
the Front of House(FOH), the Assistant General Manager (AGM) plays
a key role in ensuring thatSnooze culture shines bright in all
aspects of the business. You must holdvital our beliefs in
Craveable food and beverage, fun ambiance and exceptionalservice.
The AGM controls daily and weekly operations by overseeing
andcoordinating the planning, organization, training and leadership
necessary toachieve our objectives. Despite core focuses being in
the FOH, the AGM isresponsible for providing leadership and
culinary expertise within all restaurantoperations goals. These
goals range from sales, operational costs, Snoozerretention, food
and beverage quality, cleanliness and sanitation,sustainability and
most importantly, guest service and satisfaction. The Benefits!
At Snooze, we not only want to pay you for the great work you do
each and everyday, but we also want to help you take care of
yourself and your family. Belowis a breakdown of a few benefits
Snooze offers for this position.
- No late nights-you'll be home by dinner time every night!
- Weekly pay andcompetitive hourly rates
- CompetitiveBasic Health, Dental, Visions, Pet, and Accident
Insurance Plans
- Employer-paid Short Term Disability and Life Insurance
Plans
- 401k/Roth 401kPlans
- Unlimitedaffordable Telehealth program
- 120 Hours (15days) of vacation time accrued per year and paid
at a regular rate
- 40 Hours (5days) of paid sick time paid at regular rate per
year
- Four (4) PaidHolidays- Closed Thanksgiving and Christmas Day to
spend time with family andfriends
- 8 Hours (1day) of paid community volunteer time paid at regular
rate per hour
- 100% paid mealbenefits
- Other benefitsinclude potential field trips, community
engagement, personal and professional growth, andadvancement
opportunities.
- Unlimited dance parties!
The Position Specifics
- Completely understandall Snooze policies, procedures,
standards, specifications, guidelines andexpectations.
- Ensure that allGuests feel welcome and are given responsive,
friendly, courteous andexceptional service.
- Be a role model,facilitator, and able Snoozer in nearly all
hourly positions in the Heart ofHouse (Kitchen) and Front of House
roles.
- Monitor andevaluate food and beverage quality to ensure that
all items meet Snooze'sstandards for taste, presentation, and
temperature before they are served toguests.
- Achieve Snoozeobjectives in sales, service, safety and
sanitation, facility maintenance andfood and beverage quality by
effectively training Snoozers and providing apositive, productive
working environment.
- Control cash andother receipts by adhering to cash handling and
reconciliation procedures inaccordance with Snooze policies and
procedures.
- Assist the management team in makingemployment and termination
decisions including interviewing, hiring, training,evaluating,
reviewing, and coaching Snoozers as appropriate.
- Continually strive todevelop all hourly Snoozers in managerial
and professional skills, buildingSnooze's future leadership.
- Assist the General Manager and Head Chefin preparing all
required paperwork, including inventory, par sheets,
ordering,forms, reports, performancereviews and schedules.
- Be prepared tocontrol and monitor the purchasing, receiving,
inventory, and cost managementof all food and beverage
products.
- Control labor cost by assisting inscheduling based upon
forecasted sales, positions needed, and proper timemanagement.
- Be knowledgeable ofrestaurant policies regarding personnel and
administer prompt, fair andconsistent corrective action for any and
all violations of Snooze policies,rules and procedures.
- Fully understand andcomply with all federal, state, county and
municipal regulations that pertainto health, safety and labor
requirements of the restaurant, employees and Guests.
- Facilitate the flow of service from thekitchen to the Front of
House with the capability of running the Expo window whileadhering
to Snooze ticket time standards.
- Support with opening and closingprocedures of the Front of
House and Heart of House (Kitchen) followingSnooze's "Open to
Close" guidelines.
- Identify and recruit outstanding talentby conducting effective
and fair interviews to elevate and build Snooze's teamof hourly
talent.
- Help to create a fun,safe and rewarding work environment for
all Snoozers.
Is this the role for you?Assistant General Managers at Snooze...
- Must be 21 years of age and authorizedto work in the United
States
- Have knowledge offood, beverage, and service, generally
involving 2+ years of restaurant-related experience in an hourly or
managerial position.
- Possess excellentbasic math skills and can operate a cash
register and Point of Sale system.Must also be able to communicate
and understand the predominant language(s) ofthe restaurant's
trading area.
- Be able to work in astanding position for long periods (up to
10 hours) and be able to reach, bend, stoop, and frequently lift a
maximumof 50 pounds.
- Must have the staminato work 45 to 55 hours per week.
Let's talk about safetyYour safety is our #1 priority. Because
ofthat, it is every Snoozer's responsibility to ensure cleanliness,
sanitation,and safety within our restaurants. We hold both Snoozers
and guests accountableto our Safety Guidelines. We require daily
wellness checks from all Snoozersand are committed to a safe
working environment.Snooze is an Equal Opportunity Employer
Associated topics: assistant general manager, district manager,
editor in chief, executive team leader, fire marshal, lieutenant,
police captain, shift lead, shift supervisor, team lead
Keywords: Snooze, Kansas City , Assistant Manager, Executive , Kansas City, Kansas
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