Manager, Product Manager
Company: Missouri State Job Bank
Location: Kansas City
Posted on: May 28, 2023
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Job Description:
for all employees that respects their individual strengths,
views, and experiences. We believe that our differences enable us
to be a better team one that makes better decisions, drives
innovation and delivers better business results.
Job Title
Manager, Product Manager
Who is Mastercard
Mastercard is a global technology company in the payments industry.
We work to connect and power an inclusive, digital economy that
benefits everyone, everywhere by making transactions safe, simple,
smart and accessible.
Our mission is to connect and power an inclusive, digital economy
that benefits everyone, everywhere by making transactions safe,
simple, smart, and accessible. Using secure data and networks,
partnerships and passion, our innovations and solutions help
individuals, financial institutions, governments, and businesses
realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we
do inside and outside of our company. With connections across more
than 210 countries and territories, we are building a sustainable
world that unlocks priceless possibilities for all.
Overview
In virtually every country worldwide, Micro, Small, and Medium
Businesses (SMEs) are the lifeblood of economic vitality.
Mastercard is dedicated to enabling businesses to survive and
thrive stronger than before. Our rallying cry is Empowering Every
Business Everywhere. This segment is central to Mastercards growth
strategy - not only because of their global impact but also because
of SMEs significant role in the payment ecosystem as both payers
and acceptors of electronic payments.
The successful candidate will partner with key stakeholders in
Technology, Regional teams, Engineering, and International
Marketing Capabilities to deliver on roadmaps, requirements and
commercialize digital products. The ideal candidate is digitally
savvy, passionate about creating the best customer experience,
highly motivated, can operate in a fast-paced environment, and
possesses an agile mindset.
This role will have responsibility for building and scaling SME
products, defining product level strategies, being a communications
champion internally and externally to build awareness and
excitement and partner with product leaders and key internal
stakeholders to deliver profitable solutions based on customer
feedback, competitive intelligence, and market trends.
Responsibilities
Coordinates internal forums to collect and identify feature-level
development opportunities
Be customer obsessed: Develop and provide the organization with a
deep appreciation for customer needs, the ecosystem and the key
market dynamics
Set the vision: Lead cross-functional team(s) in adoption of lean
product management practices: Define, establish, and continually
refine a domain product vision and objectives, establish a product
charter, and create and maintain a domain roadmap
Define requirements: Translate product requirements into clearly
defined epics, features and stories with clear and measurable
outcomes, ensuring mutual understanding
Manage strategic alignment across teams: Working with each scrum
team, ensure backlogs are properly prioritized and refined
according to anticipated business value and measurable outcomes
Agile Mindset: Advocate for taking an agile approach to product
development through all activities from defining an epic to writing
acceptance criteria on a user stor .
Lead the design and build of the product with engineering: Work
closely- as one agile team- across a product domain
Work across cross functional teams: Work with cross functional
teams to plan work, understand dependencies, and minimize time to
market and errors
Oversee delivery and testing of product features (e.g., serving and
enabling scrum teams)
Manage the operation: Own the overall health and run of your
domain. Escalate critical operational issues to Real Time Payments
management teams and discuss resolutions to ensure operational
stability with the concerned delivery teams
Measure outcomes and seek continuous improvements: Evaluate and
seek to improve existing practices, metrics, and roles to
continually optimize. Own and deliver on post-launch reviews and
customer feedback, and incorporate this information into the future
launch plans
Skills/ Abilities / Experience:
Deep understanding of Small and Medium Business SaaS ecosystem
Experience building best in class User experiences.
4+ years of product management or new product development and
experience shipping high-quality products in the payments industry.
Understands and can explain the business context and the associated
customer use cases
Experience in Lean Product management and Lean management
principles and practices. Can deliver high quality technology
products/services in a high growth environment where priorities
shift rapidly
Comprehensive experience in agile delivery methodologies (scrum,
Kanban, etc.), CI/CD and modern DevOps based PDLC and SDLC.
Technical savviness to enable TDD and BDD.
Track record of successful delivery of product features from
design, development, deployment and customer integration.
Proficient at grooming user stories, features and epics, setting
entrance/exit criteria and prioritizing a platform product
backlog.
Data driven ability to define measurable and SMART leading and
lagging metrics for all backlog items to enable decisions and
priority.
Take the time to fully learn the functionality, architecture,
dependencies, and runtime properties of the systems supporting your
platform products. This includes the business requirements and
associated use cases, Mastercard customer's experience,
Mastercard's back office systems, the technical stack
(application/service architecture), interfaces and associated data
flows, dependent applications/services, runtime operations (i.e.
trouble management/associated support strategies), and
maintenance.
Thrives in a highly collaborative environment involving different
stakeholders and subject matter experts globally- across multiple
regions. Recognize discordant views and take part in constructive
dialog to resolve them
Ability to engage with numerous stakeholders on existing product
capabilities and potential co-development opportunities or
dependencies
Experience leading and managing others through both direct manager
relationships and through influence
Improve team processes that accelerate delivery, drive innovation,
lower costs, and improve quality
Action oriented and hands on: Owns outcomes and deliverables
Excellent communication skills, both written and verbal
Creative, fun, self-motivated individual
Bachelors degree
Globally distributed teams in EU and US. Some travel may be
required
In the US, Mastercard is an inclusive Equal Employment Opportunity
employer that considers applicants without regard to gender, gender
identity, sexual orientation, race, ethnicity, disabled or veteran
status, or any other characteristic protected by law. If you
require accommodations or assistance to complete the online
application process, please contactreasonable_accommodation@
Keywords: Missouri State Job Bank, Kansas City , Manager, Product Manager, Executive , Kansas City, Kansas
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