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Product Manager

Company: Blue KC
Location: Kansas City
Posted on: May 28, 2023

Job Description:

Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include:
Competitive benefits package with day one eligibility
Employer covers 90% of monthly premium cost for health, dental and vision plans
Annual employee bonus program to reward success
Time away from work including paid holidays, paid time off and volunteer time off
Professional development courses, mentorship opportunities and tuition reimbursement program
Robust 401(k) with 50% match and end of year discretionary employer contribution
Paid parental leave and adoption leave with adoption financial assistance
Employee discount program
Job Description Summary:
Under broad direction this role performs non-routine tasks, with broad direction and little guidance on how to complete them. There is a high-level of decision-making authority impacting multiple functional areas or with a wide-degree of financial ownership. This role oversees the execution of product development and product changes/strategies from concept to commercialization. Has proven organization skills, proficiency with the internal project management process; and demonstrates significant knowledge about the impact of product changes. Explores and develops new concepts (regardless of source), and works closely with the Delivery Team to evaluate requested product changes/strategies.
Job Description

  • Leads concept development of new product initiatives, exploring options and implications of various approaches. Frames choices for decision makers in order to gain clarity and consensus on optimal approach to meet business goals. Works with moderately complex multiple concepts, or one single complex concept at a time.

  • Consults as Product Subject Matter Expert (SME) for non-Product initiatives, such as Compliance, Member Experience, Ancillary, Clinical, or Innovation initiatives. Serves as core team member for cross-functional activity. Assesses market impact, options and implications of various approaches.

  • Initiates request for the implementation of new products and product changes, as well as the consolidation of existing products, in support of business goals. Prepares initial impact assessment and value proposition and presents initiation summary at Product & Services Committee, Blue Leadership Group or appropriate decision-making forum. For approved initiatives, drives business scope definition efforts as input to the Enterprise Project Management Office processes for product-related project implementations.

  • Delivers assigned product projects to meet target launch dates through appropriate process. For large projects having Enterprise Project Management Office support, serve as concept subject matter expert and deliver the positioning, sales & broker training content, and product transition or migration strategy as applicable. For projects without an Enterprise Project Manager, serve as overall project implementation lead. Reviews and approves business and functional requirements. Works with moderately complex single or multiple projects. Interacts directly with clients and brokers in the sales and implementation processes.

  • Manages assigned products & features in market post-launch: Facilitates appropriate product-related decision making by resolving product issues. Answers product-related questions. Researches problems as they arise and prepares analysis documents. Recommends solutions for review by Business Areas responsible for the success of assigned segment or when necessary, the Product & Services Committee. Uses market knowledge to inform product pipeline.

  • Provides depth to and assists with the development of additional capacity within the department. Coaches and assists Associates on issue management and product development strategy.

    Minimum Qualifications

    • Bachelor's degree from a college or university in business, health care administration, or related academic field; or any combination of education and experience providing the types and levels of knowledge, skills, and abilities required by the job

    • Seven years of relevant experience, including prior experience working in and leading interdisciplinary project teams

    • Experience with BCBSKC segments, associated products and regulatory context

    • Moderate to thorough knowledge of benefits market: funding types, regulatory context, and medical benefit trends

    • Experience in product development or product management regardless of industry

      Preferred Qualifications

      • MBA or MHA preferred

        At Blue Cross and Blue Shield of Kansas City (Blue KC), we have long put our members first by developing products and services to meet their needs. From our founding in 1938 to more than 80 years of experience in innovative, patient-centered healthcare coverage, Blue KC continues to keep our members at the center of everything we do. As a market leader, we continue to embrace new ideas to make healthcare more affordable and to improve the customer experience. Come join us!
        Blue Cross and Blue Shield of Kansas City will extend reasonable accommodations to qualified individuals with disabilities who are otherwise not able to fully utilize electronic and online job application systems. For assistance, please send an email to Recruitingteam@bluekc.com .
        Affirmative Action Employer
        Equal Opportunity Employer
        Know Your Rights: Workplace Discrimination is Illegal (https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf)
        Equal Employment Opportunity/Nondiscrimination Policy
        IER Right to Work (https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf)
        Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
        Employee Polygraph Protection Act

Keywords: Blue KC, Kansas City , Product Manager, Executive , Kansas City, Kansas

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