Contracts Manager
Company: CARDINAL SERVICES LTD.
Location: Kansas City
Posted on: January 26, 2023
Job Description:
Malace-HR is seeking a Contracts Manager to work onsite at an
automotive manufacturer in Kansas City, KS. The Contracts Manager
is primarily responsible for Contracts/Vendor Management of all
soft services at the Site and is fully accountable for the delivery
of a variety of third party vendor services, consistent with the
agreed scope of work, service level and funding - including meeting
guaranteed savings targets. This is a Leadership position with
P&L responsibility, and the ability to understand & manage
Vendors across a wide range of services, including Fire Life
Safety, Elevators, Grounds, Snow Removal, Pest Control, and
assignments as needed to support the account. Needs to have the
ability to negotiate savings and manage delivery of services to
meet or exceed existing Service Level Agreements with the
Customer.
CONTRACT MANAGEMENT
- Track the interpretation of business requirement into
contractual provisions
- Oversee operation / delivery of services consistent with the
contract(s) at site(s)
- Performs periodic audits of services delivered to compare to
agreed service levels, identify any gaps, and work with the
vendor(s) to develop targeted Action Plans (owner, timing, action)
to remedy substandard work.
- Work with the vendor(s) and other Client Subject Matter Experts
to drive improvement in safety, quality and cost reduction through
implementation of best practices, innovations and work process
improvements.
- Maintain the specification of contract performance metrics and
KPI
- Monitor contract performance and report on overall service or
business outcomes
- Monitor subordinate performance metrics
- Determine and take remedial actions by agreement with the
provider and negotiate remedies with the provider
- Escalate contract problems as necessary, working in partnership
with the Client COE
- Maintain and develop contract specifications and KPIs
FINANCIAL MANAGEMENT
- Monitor expenditure, analyze variances and trends and implement
resulting action plans, and forecasting year end results, working
in collaboration with Client COEs to improve performance.
- Effectively develop financial performance metrics and
initiatives working in collaboration with Client COEs and Facility
Manager
PERFORMANCE MONITORING AND REPORTING
- Support efficient and effective practices across the global
networks
- Prepare and publish performance reports at agreed
intervals
- Indicate divergence from agreed targets and monitor
remediation, Highlighting successes and failures
- Lead the development of the KPIs to deliver the right services
at the right costs and quality
- Supporting Client Center of Excellence and Central Team
Functional Leads:
- Participate as a team member, subject matter expert or team
leader as and when required to support Central Team
- Meet timelines and targets set by COE
- Work closely with project sponsor to prepare regular progress
updates to COE Implementation Teams
- Assist project sponsor in ensuring regional / divisional
socialization and buy-in as needed
- Assist divisions / regions with site-level socialization and
buy-in as needed
- Work closely with procurement lead to ensure contract
development process is proceeding as planned, assist in the vendor
bid analyses as and when required
- Willingness to support Facility Manager with non-standard
requests from the client.
Keywords: CARDINAL SERVICES LTD., Kansas City , Contracts Manager, Executive , Kansas City, Kansas
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