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Contracts Manager

Location: Kansas City
Posted on: January 26, 2023

Job Description:

Malace-HR is seeking a Contracts Manager to work onsite at an automotive manufacturer in Kansas City, KS. The Contracts Manager is primarily responsible for Contracts/Vendor Management of all soft services at the Site and is fully accountable for the delivery of a variety of third party vendor services, consistent with the agreed scope of work, service level and funding - including meeting guaranteed savings targets. This is a Leadership position with P&L responsibility, and the ability to understand & manage Vendors across a wide range of services, including Fire Life Safety, Elevators, Grounds, Snow Removal, Pest Control, and assignments as needed to support the account. Needs to have the ability to negotiate savings and manage delivery of services to meet or exceed existing Service Level Agreements with the Customer.


  • Track the interpretation of business requirement into contractual provisions
  • Oversee operation / delivery of services consistent with the contract(s) at site(s)
  • Performs periodic audits of services delivered to compare to agreed service levels, identify any gaps, and work with the vendor(s) to develop targeted Action Plans (owner, timing, action) to remedy substandard work.
  • Work with the vendor(s) and other Client Subject Matter Experts to drive improvement in safety, quality and cost reduction through implementation of best practices, innovations and work process improvements.
  • Maintain the specification of contract performance metrics and KPI
  • Monitor contract performance and report on overall service or business outcomes
  • Monitor subordinate performance metrics
  • Determine and take remedial actions by agreement with the provider and negotiate remedies with the provider
  • Escalate contract problems as necessary, working in partnership with the Client COE
  • Maintain and develop contract specifications and KPIs


    • Monitor expenditure, analyze variances and trends and implement resulting action plans, and forecasting year end results, working in collaboration with Client COEs to improve performance.
    • Effectively develop financial performance metrics and initiatives working in collaboration with Client COEs and Facility Manager


      • Support efficient and effective practices across the global networks
      • Prepare and publish performance reports at agreed intervals
      • Indicate divergence from agreed targets and monitor remediation, Highlighting successes and failures
      • Lead the development of the KPIs to deliver the right services at the right costs and quality
      • Supporting Client Center of Excellence and Central Team Functional Leads:
      • Participate as a team member, subject matter expert or team leader as and when required to support Central Team
      • Meet timelines and targets set by COE
      • Work closely with project sponsor to prepare regular progress updates to COE Implementation Teams
      • Assist project sponsor in ensuring regional / divisional socialization and buy-in as needed
      • Assist divisions / regions with site-level socialization and buy-in as needed
      • Work closely with procurement lead to ensure contract development process is proceeding as planned, assist in the vendor bid analyses as and when required
      • Willingness to support Facility Manager with non-standard requests from the client.

Keywords: CARDINAL SERVICES LTD., Kansas City , Contracts Manager, Executive , Kansas City, Kansas

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