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Transportation Recruiting Manager

Company: WHC Worldwide - zTrip
Location: Kansas City
Posted on: November 25, 2022

Job Description:

Become part of the Transportation Revolution! zTrip is the largest taxi operation in the United States. As the *Transportation Recruiting* *Manager*, you will recruit, hire, and supervise all driver team members, along with overseeing select large accounts. Responsible for assisting the Operation Manager in the overall success of the chauffeur division assuring client satisfaction and quality goals are being met or exceeded. Works directly with the Operations Manager to plan and supervise the activities of a diverse workforce to confirm the smooth and profitable running of the business. Ensure standards and procedures are maintained. The Chauffeur Training Manager is always professional (with external and internal clients), and is excellent at multitasking. Want to find a place where you feel appreciated? Then you have come to the right spot!

*Essential Duties & Responsibilities of a Transportation Recruiting Manager: *

* Direct operations of the chauffeurs and ensures customer service meets our high standards for client satisfaction.
* Hire, train, and supervise chauffeurs, ensuring they provide excellent guest services.
* Interact with customers both in person and over the phone, assist with inquiries, and mitigate any client concerns.
* Work with shop to assure the fleet of vehicles is up to the standards required by the industry.
* Compile performance reports and financial information for the general manager.
* Display a pro-active and leading role in terms of service, culture, development, team image, systems, procedures, and skill development.
* Confirm proper customer relations and safeguards the company's interests by resolving and taking appropriate actions on all customer complaints and/or problems.
* Adheres to, monitors, and enforces compliance with all company policies, procedures, and standards; provides clear direction in advising and instructing staff in details of work.
* Deals efficiently with guest service queries.
* Guarantees training objective and development plans are completed.
* Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
* Works with dispatch to complete and distribute work schedule to staff in a timely manner.
* Work with other departments to the betterment of the entire organization.
* Performs other duties as assigned.
* Effective problem-solving abilities.
* Excellent communication and computer skills.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

* 401(k)
* 401(k) matching
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
* 8 hour shift

Work Location: One location%58047475%

Keywords: WHC Worldwide - zTrip, Kansas City , Transportation Recruiting Manager, Executive , Kansas City, Kansas

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