Product Manager - Customer Experience - Remote Opportunity
Company: EMPLOYERS Insurance Group (EIG)
Location: Kansas City
Posted on: August 7, 2022
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Job Description:
Location: RemoteJob_Code: 5517# of Openings: 1 Product Manager -
Customer Experience As a dynamic, fast-growing provider of workers'
compensation insurance and services, we are seeking a goal-oriented
individual willing to support the digital transformation and
innovation of our (insert area) business. We offer a positive,
challenging work environment, combined with an opportunity to build
your career as you help us profitably grow our business, in
innovative and imaginative ways that are uniquely EMPLOYERS -.
Headquartered in Reno, Nevada, EMPLOYERS attributes its
long-standing success to our most valuable resource, our employees.
EMPLOYERS is known for the quality service and expertise we provide
to our clients, and the exemplary work environment we provide for
our employees. We live and breathe our core values: Integrity,
Customer Focus, Collaboration, Initiative, Accountability,
Innovation, and Personal Fulfillment. These are the pillars that
support how we do business with our clients, and how we treat each
other. At EMPLOYERS, you'll discover an energetic environment that
inspires top achievement. As "America's small business insurance
specialist", we have the resources, a solid reputation and an
expanding nationwide identity to enrich your work/life and enhance
your career. General Summary: The Product Manager CX Quoting and
Agent & Policyholder Self-Service Portal is a tactical hands-on
product leader who will deliver the next generation digital
strategies, product and service for EMPLOYERS Quoting &
Self-Service products that enable best-in-class experiences for our
customers and workforce. This Product Manager will work with peers
in business operations, customer experience, design, business
architecture, product development, engineering, and analytics teams
to implement the transformation of how customers buy and
self-service insurance products from EMPLOYERS and internal
capabilities that enable our employees to serve and delight
customers at every touchpoint. #LI-Remote The CX Quoting and
Self-Service Product Manager is a highly effective hands-on and
execution focused steward of products and services who will prepare
roadmaps, participate in product design, write stories and UAT,
conduct backlog grooming, participate in sprint planning, establish
monitoring and KPI's, lead A/B testing, and GTM. This Product
Manager is expected to deliver the digital product and business
transformations, working with cross-functional functional teams, in
support of the greater goals of the organization. Essential Duties
and Responsibilities:
Job Requirements:
An equivalent combination of education and experience may be
substituted for the requirements listed above. Pay Range: $87,000
to $106,500 HP22
PI186961576
Keywords: EMPLOYERS Insurance Group (EIG), Kansas City , Product Manager - Customer Experience - Remote Opportunity, Executive , Kansas City, Kansas
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