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KesherKC Social Work Manager

Company: Jewish Family Services of Greater Kansas City
Location: Kansas City
Posted on: August 7, 2022

Job Description:

Position Information: Are you looking for work with a sense of purpose, where you know you've helped improve the lives of those in need every day? Are you looking for an organization that shares your values for helping, and prioritizes creating a great professional atmosphere with colleagues who feel the same? Then this might be the job for you!

The KesherKC social work manager is an experienced social worker who supervises and leads the social work/case management team. The social work manager assures a cohesive, effective team; good client outcomes; the effective implementation of evidence-based practices; quality improvement; and achievement of strategic goals, agency standards, and funder requirements. The social work manager works actively with the Director KesherKC Operations to ensure the effective engagement of social work and services in pantry operations. The social work manager also maintains a half-time caseload.

Agency Information Jewish Family Services of Greater Kansas (JFS, www.jfskc.org ) has supported and strengthened lives throughout Greater Kansas City for over 120 years. We are nimble and innovative, anticipating and responding to our region's needs, providing essential human services for people facing challenges in everyday life or times of crisis - regardless of faith, age, culture, or lifestyle. JFS proudly served over 10,000 people last year in programs ranging from our KesherKC food pantry to mental health programs, older adult services, and chaplaincy. JFS was founded on the Jewish value of Tikkun Olam, repairing the world, one person, one family at a time.

Essential Duties:

In collaboration with the Director of KesherKC Operations, ensure effective, responsive, person-centered social services to KesherKC clients, connecting them with services and resources that increase financial security or quality of life

Provide regular supervision to the social work team, individual and/or group

Support a variety of social work modalities that lower barriers to access for program participants including site-based services in the pantry, at partner or mobile pantry sites, and community-based social work (e.g., Family Empowerment Program)

Provide quality assurance oversight to the team, assuring appropriate and evidence-based interventions; accurate, timely and complete documentation in the client record; compliance with funder requirements; compliance with agency processes such as privacy and security (HIPAA), client intake and enrollments, billing processes, etc.

Engage the team in successful achievement of program outcomes and service hour goals

Work to ensure a diverse staff mix consistent with diversity, equity, and inclusion practices

Engage in community outreach and engagement with community partners

Manage and oversee emergency assistance fund utilization, ensuring accurate, timely, and effective use of funds and reporting. Complete routine fund utilization audits

Work collaboratively across programs, ensuring coordinated care, e.g., for clients who are concurrently enrolled in KesherKC and JFS mental health services

Implement strategies to streamline and effectively manage client engagement and enrollment, assuring timely and responsive service delivery

Maintain a half time client caseload

Education, Knowledge, and Experience:

Licensed MSW preferred

3 or more years of team supervision experience in an agency setting

Demonstrated proficiency in providing or managing dynamic, person-centered care to families dealing with poverty, the risk of homelessness, or food insecurity

Demonstrated experience and proficiently with the following information technology: client management systems (ETO), data management and reporting tools, Paylocity, SharePoint, office equipment (including but not limited to computer, phone and printer/copier/fax machine)

Ability to think and act strategically, communicate clearly, and work collaboratively with program staff, colleagues, community partners, and program participants to achieve defined outcomes.

Exemplifies the organizations guiding principles in supervisory, collegial, and community relationships

Requirements Include:

Computer skills including MS Office, internet browsers, testing programs, Outlook, and the ability to utilize electronic client database

Able to work independently and confidentially

Highly organized

Strong time management skills

Able to work comfortably and effectively with a wide range of staff and client populations

Demonstrate flexibility to adapt to an ever-changing environment

Possess effective communication skills

Professional phone and email etiquette

Ability to confidently and comfortably multi-task

Key Competencies:

Promote and enable warm, supportive, collaborative relationships with clients accessing services

Able to manage time efficiently and effectively

Implement client-centered, trauma-informed, stage-based interventions with families

Actively coordinate and collaborate with allied agency programs and services

Connect and partner with other relevant community organizations and resources

Adaptable to sometimes rapidly changing circumstances

Teamwork and collaboration

Cheerful approachable personality

Provide a professional presence

Utilize effective, independent judgment and problem-solving

Benefits Include:

BCBS Medical

Dental & Vision

Short & Long Term Disability

Life Insurance (AD&D)

Legal Services


Employee Assistance Program (EAP)

3 Weeks PTO to Start

3 Weeks Paid Holidays (Federal & Jewish)

Floating Holiday Pay

Paid Time Off to Volunteer

1/2 Price Membership at Jewish Community Center

Free Parking

Environmental/Physical Requirements: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully:

Able to comply with JFS mandatory Covid vaccination policy in accordance with federal ADA guidelines

Frequently required to sit, stand, talk, and hear

Able to arrive on time for a full day of work

Able to lift and move packages, equipment, supplies, files, etc., of up to 40 pounds

Able to stoop, bend down to the floor, or reach up above the head to access various parts of the building or equipment

Able to effectively use office equipment (including but not limited to computer, phone, and printer/copier/fax machine) to fulfill essential functions of the position

Able to easily walk up and down stairs

Able to tolerate moderate noise in the office from computer, phone, printer, voices, and lights

Guiding Principles: JFS is guided by five principles that inform how we engage with each other and the community we serve. The right candidate will be in alignment with these values:

1. B'Yachad - Stronger Together: We are stronger as an agency and a community when we think, work, and serve together.

2. Being Human-Centered: We put the human experience and perspective at the center of our thinking, programming, services, and interactions.

3. Collaboration: We actively seek partnering opportunities within JFS and throughout our community

4. Innovation & Entrepreneurship: We respond and continually adapt to ongoing needs and changes in the Greater Kansas City area.

5. Open Communication: We communicate openly, honestly, and in a solution-oriented manner.

EEO : Jewish Family Services is an equal opportunity employer, committed to diversity and inclusion. Employment decisions are based on qualifications, merit, and organizational need. All applicants will be considered for employment with dignity and respect, free of all discrimination, including that which is based on race, color, religion, gender, language, national origin, ancestry, age, disability, marital status, sexual orientation, and gender identity or expression.


Keywords: Jewish Family Services of Greater Kansas City, Kansas City , KesherKC Social Work Manager, Executive , Kansas City, Kansas

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