Director, Product Design - Shops (NY or Remote US)
Location: Kansas City
Posted on: January 15, 2022
Pizza is at the heart of our communities. From birthday parties
to gameday potlucks, life's special moments are bettered by the
craftsmanship and tradition found behind local pizzerias' counters.
We're here to make sure these iconic small businesses serve our
communities for generations to come by giving them the digital
tools and services commonly found at big chains. Can you imagine
what a small mom and pop pizza shop could achieve with the
resources of Domino's?
Slice is looking for a Director of Product Design to lead vision,
strategy, and design direction and support the team of designers
working on its portfolio of shop-facing products. This encompasses
multiple large products that are key to Slice's mission and
business, including our owner's management portal, order review
system, and point-of-sale software, as well as several other
exciting products that have yet to be announced.
Reporting to our VP of Product Design, you'll be a key member of
our design and product leadership team, responsible for building
deep partnerships across the organization, understanding the needs
of different stakeholder groups, and establishing scalable internal
frameworks to drive high-quality design execution, customer and
business impact, and team culture at scale.
What You'll Do
Define and communicate vision and strategy. Work with
cross-functional partners and your team members to develop and
align around an inspirational long-term vision for our portfolio of
shop-facing products and define a strategy for each product that
supports that vision.
Facilitate planning and prioritization. Facilitate the
prioritization of problems and opportunities we tackle to help your
team members focus and ensure that their work is aligned with the
overarching product and company strategy.
Set your team up for success. Implement (and improve) tools and
practices and create operational space to help your team members do
their best work.
Break down and frame problems. Help your team members to break
down, understand, and clearly define complex problems at the outset
of each project.
Provide design direction and feedback. Provide clear and actionable
direction and feedback to our designers that improves the quality
of their work, supports the customer and business outcomes that
they're responsible for, and helps them to grow professionally.
Establish and uphold a high bar for design quality. Communicate
clear standards for design quality that ensure our products are
simple, intuitive, lovable, and cohesive and stand for those
quality standards when products aren't ready to ship.
Define and guide a high-level design process. Define a high-level
design process that can be adapted to the unique needs of each
project, but ensures that problems and solution parameters are
clearly defined upfront, makes space for divergent exploration, and
solicits input from key partners.
Collaborate and facilitate alignment with cross-functional
partners. Build closing working relationships with cross-functional
partners and work together to define, prioritize, and manage work,
ensuring that design processes, goals, and vision are accounted
Coach and mentor designers. Provide regular, structured guidance
and feedback that helps our designers grow their technical skills,
collaborate more effectively, and achieve their career goals.
Attract and hire talented designers who will level up our team and
our products. Actively source, recruit, and hire the best of the
best. (We mean this.)
Foster a work environment and team culture that elevates
performance and morale. Enable and maintain a healthy, thriving
team culture that promotes inclusivity, collaboration, curiosity,
growth, and optimism.
Advocate for design. Advocate and educate on behalf of our design
team, elevating others' understanding of design and helping them to
recognize its value in driving new strategic thinking, innovation,
and stronger customer and business outcomes.
What We're Looking For
5+ years of experience managing and coaching product designers. You
have at least 5 years of experience managing the performance and
development of product designers.
A track record of creating high-quality, impactful products. You've
demonstrated sound attention to detail and craft, as well as an
ability to produce strong customer and business outcomes.
Customer-focused and business-minded. You strive to understand and
serve customers' needs in a way that simultaneously furthers the
business' short- and long-term objectives.
Visual design taste and expertise. You have a well-developed
aesthetic sense and taste, but you also understand that visual
design is about much more than aesthetics and recognize how to
leverage visual design to improve usability and draw attention.
Systems thinking. You're able to think beyond pixels and manage and
weave the complexity of different offerings, understanding how each
affects the others and contributes to the bigger picture.
Product judgment. You have strong product instincts and
Structured thinking. Rather than solving problems in isolation, you
develop frameworks that help others to understand and solve
Excellent written and verbal communication skills. Your
communication is clear, direct, and personable, you provide
thoughtful rationale for your decisions, and you're comfortable and
effective speaking in front of groups of all sizes.
Strong collaboration and relationship-building. You're effective at
working across organizational boundaries, building trust and
alignment with team members and peers, and persuading when
Organization and time management. You have strong organizational
skills and attention to detail, with the ability to prioritize and
manage multiple high-visibility initiatives simultaneously.
Open-mindedness. Even when you have a strong conviction in your
point of view, you invite and consider others' perspectives and
Adaptability. You work in a flexible and empathetic way,
understanding that each team and individual contributor will have
unique work styles, and each project will vary in its specific
Decisiveness. When faced with a wide variety of inputs
(quantitative and qualitative data, strategies, principles,
opinions, etc.), you quickly process the information available to
you and make a decision on how to best move forward.
Passion for supporting teams and empowering designers to do their
best work. You strike a balance between challenging and nurturing
your reports, delivering constructive feedback with kindness and
candor, while ensuring that your team members are fulfilled and
moving forward in their careers.
Motivating. You enjoy learning what makes your team members' hearts
beat and inspiring them to do their best work.
Design advocacy. You represent your team effectively,
substantiating their work and the reasoning behind their decisions
and advocating for the role and value of design.
The Best Parts Of This Job
Work that matters. All of your work at Slice will be focused on
helping hard-working entrepreneurs behind small, independent
businesses to succeed and better serve their local communities.
Ownership and impact. You'll have true ownership of a large area of
work and be in a position to make a huge impact for both our
customers and the business.
Transformation. You'll be provided the opportunity to rethink and
redesign the products that exist today in order to significantly
level up the design and help them achieve their potential.
Design quality. We're committed to creating best-in-class product
experiences and ensuring that all of our designers are put in a
position to do the best work of their career.
Amazing teammates. You'll be surrounded by smart, kind people that
you'll learn from and enjoy working with on a daily basis.
Company culture. There are many great aspects of Slice's culture,
but our most special quality is the genuine openness to and
willingness to try out new ideas.
Your dream workspace. To show our commitment to best-in-class
design, we set up all of our in-office designers with an Apple Pro
Display XDR monitor and whatever else you need to do your best
Career growth. Our business is doing extremely well and growing
quickly, which has created a vibrant environment and ample
opportunities for learning and career growth. As we continue to
grow, so will you.
FREE PIZZA! Last, but definitely not least, all employees get a
weekly pizza stipend in addition to free pizza served at our
Slice powers independent pizzerias with the specialized technology,
data insights, and shared services they need to serve today's
digital-minded customers. This united network of pizzerias enables
these small businesses to thrive against major corporate chains and
form the nation's largest marketplace for authentic pizza. Slice
makes it easy for customers to order from their go-to shops and
discover their next favorite.
Serial tech entrepreneur Ilir Sela started Slice to solve the
digital challenges his family's New York City pizzerias faced.
Today, the Slice team has grown to over 700+ across 5 offices
globally. If you're ambitious, interested in growing your career,
and hungry to join one of the fastest growing companies in tech, we
may have a role for you. Check out a few awards we've recently won
for our workplace and culture: Inc., Crain's, BuiltinNYC
Slice is an Equal Opportunity Employer and is committed to building
an inclusive environment for people of all backgrounds and everyone
is encouraged to apply. We do not discriminate on the basis of
race, color, gender, sexual orientation, gender identity or
expression, religion, disability, national origin, protected
veteran status, age, or any other status protected by applicable
national, federal, state, or local law.
Keywords: Slice, Kansas City , Director, Product Design - Shops (NY or Remote US), Executive , Kansas City, Kansas
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