Senior Manager, Business Office - Bank Operations

Company: Commerce Bank
Location: Kansas City
Posted on: January 15, 2022

Job Description:

About Working at Commerce - Wouldn't it be great to build your career at a bank that's known for helping people with their financial challenges? That's exactly what you'd be doing when you join the team at Commerce Bank. We're looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You'd be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions. - -No wonder we've been an industry leader for over 150 years and have developed a reputation as a great place to work in the financial services world. If you'd like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We're always looking for the best and brightest. About This Job As a Senior Manager, Business Office-Bank Operations the main purpose of this job is to lead multiple teams that make up the Bank Operations (Ops) Business Office which is responsible for all division-wide support for the Bank Ops division. - Data analysts comprise the Bank Ops Support team and exists to provide various financial, budget, project, unit cost, PAS, internal control and operational analysis reporting to the Bank Ops division. - Other teams include the Strategic Planning team which is responsible for the strategic planning responsibilities and coordinating successful employee events as well as the Resource Specialists team who provide production and analytical support to departments across the division when other employees are out of the office. - - Essential Functions

• Lead, mentor and motivate five (5) direct reports and total team of 20 team members to implement the department strategy and manage department workflow with guidance on departmental projects/issues, and provide coaching and development opportunities appropriate to each direct report's individual needs
• Lead budget management, planning and expenditure; manage to budget by applying prudent financial and risk management skills
• Ensuring timely and accurate workflow, interfacing with other departments, and assist in the development of overall policy and producing departmental reports
• Produce acceptable PAS results in a production environment while maintaining a proactive approach to meeting daily objectives
• Demonstrate the ability to effectively motivate team members by implementing employee retention initiatives that will assist in meeting turnover objectives as well as manage project work
• Leverage analytical and critical thinking skills to participate in several concurrent projects, many of which will be found on the Bank's strategic project list.
• Proactively partner with lines of business and leadership to ensure understanding and accuracy of reporting, projects and presentations
• Perform all necessary management functions, including hiring, evaluations, annual increase allocations and disciplinary action as required
• Communicate decisions, priorities and relevant information to team members effectively
• Perform other duties as assigned Knowledge Skills & Abilities Required
  • Strong knowledge of budgeting and project management fields, including knowledge of best practices
  • Ability to drive results and balance management of organizational risk and meeting goals of the business
  • Proven ability to partner across business lines and leadership to proactively ask questions with the intent to learn, grow and ultimately provide efficient and effective processes to positively impact the bottom line
  • Strong critical thinking and logic-based reasoning skills with the ability to apply discretion and sound judgement to efficiently and effectively solve problems
  • Outstanding interpersonal and relationship building skills with the ability to effectively communicate at all levels of the organization; this includes written and verbal communications as well as visualizations
  • Ability to analyze details, translate technical and non-technical terminology and adopt a big picture view
  • Ability to produce clear and concise documentation
  • Strong presentation skills to present to multiple levels while being proficient in PowerPoint
  • Working knowledge of the project management methodologies
  • Ability to conduct interviews and build relationships across business, functions, and IT stakeholders
  • Strong leadership skills with ability to motivate team members and foster a positive team environment that gives way to collaboration and unified goals
  • Ability to remain adaptable, resilient and growth minded to all situations with an optimistic outlook to cast a positive shadow that is aligned with our culture and Core Values
  • Intermediate to advance level proficiency with Microsoft Word, Excel, PowerPoint and Outlook Education & Experience
    • Bachelor's degree in Business, Finance, Accounting, Math, Engineering, Marketing, or related field or equivalent combination of education and experience required
    • 1-3 years of data analytics experience or related field required
    • 3+ years of leadership/management experience required; 5 years preferred Location: 811 Main St, Kansas City, Missouri 64105Time Type:Full time

Keywords: Commerce Bank, Kansas City , Senior Manager, Business Office - Bank Operations, Executive , Kansas City, Kansas