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Retail Engagement Director-US Remote

Company: UST
Location: Kansas City
Posted on: January 15, 2022

Job Description:

Job Description

Engagement/Delivery Manager for Retail

Location: USA - Remote

Who We Are

UST is a leading provider of platforms, digital innovation, artificial Intelligence and end-to-end IT services and solutions for Global 1000 companies. We are transforming corporations through deep domain expertise, knowledge-based ML platforms, as well as profound anthropological efforts to understand the end customer and design products and interactions that create delight. We are deeply committed to developing a comprehensive understanding of our clients' problems and to develop platforms to address them.

UST Global is looking for an Engagement/Delivery Manager with experience in the Retail space with the following responsibilities.

Consult with leadership and customer stakeholders to apply customer relationship management practices, including the identification of appropriate, mutually agreed objectives. Responsible for all deliverables in the account and for account profitability. Supervise and direct project teams in the delivery of high-quality products within committed time frames. Manage through the development managers all delivery activities.

Role And Responsibilities

  • Consult with leadership and customer stakeholders to apply customer relationship management practices, including the identification of appropriate, mutually agreed objectives
  • Responsible for all deliverables in the account and for account profitability
  • Supervise and direct project teams in the delivery of high-quality products within committed time frames
  • Manage through the development managers all delivery activities
    Qualifications
    • Bachelor's degree preferred or a minimum of 12 years practical experience
    • At least 15+ years of IT experience
    • 10 years in Store Systems or Retail Operations role preferred
    • At least 4+ years of management experience
    • Ability to build and maintain strong relations with clients.
    • Problem resolving capability to client
    • Understand and learn technology to talk & align with client
    • Building trust with customer
    • Ability to mentor project managers & develop team
    • Go to person to team
    • Business development experience
    • Overseeing the deliverable for customer by overseeing the project managers
    • Ability to manage a portfolio size of $7-$10M
      UST is an Equal Opportunity-Affirmative Action Employer - Minority/Female/Disability/Veteran

      The Company reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.
      • To support and promote the values of UST Global.
      • Comply with all Company policies and procedures.

Keywords: UST, Kansas City , Retail Engagement Director-US Remote, Executive , Kansas City, Kansas

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