Assistant General Manager

Company: Books-A-Million, Inc.
Location: Kansas City
Posted on: November 22, 2021

Job Description:

Job Description Job Description: The Assistant General Manager manages the day to day operation of the store as Manager On-Duty in conjunction with the management team to maximize sales and customer service. The Assistant General Manager may also be responsible for one of the following categories: book, buyback, or media. Roles and Responsibilities * Maximizes profits and customer service by leading assigned category team and operating the store in adherence with all Company policy and guidelines * Operates the store as the Manager On-Duty in conjunction with the management team. * Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion. * Maintains category merchandising and cleanliness and ensures operational efficiency. * Trains and develops Associates and Leads within category and facilitates cross training for further development. * Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings. * Consults with the General Manager on associate performance * Perform other duties as assigned. Job Requirements Core Competencies * Interpersonal Skills * Team Management and Development * Action Orientation Qualifications and Education Requirements * 21 years of age or older * High school diploma or equivalent, some college preferred * Previous experience in a supervisor role * Successful completion of all required background screenings Preferred Skills * Computer and cash register skills Physical and Environmental Requirements * Must be able to stand and walk for extended periods of time. * Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities. * Must be able to lift or team lift objects up to 50 lbs., with or without assistance. * Must be able to communicate using speech, sight, and sound with or without assistive device. * Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job.

Keywords: Books-A-Million, Inc., Kansas City , Assistant General Manager, Executive , Kansas City, Kansas