Director of Retail Banking
Company: UMB Financial Corporation
Location: Kansas City
Posted on: April 10, 2021
A majority of our time is spent "at work." We believe that time
most meaningful when it's spent around people who care about you
and who challenge you. We hire people who know how to make good
decisions, because we won't be constantly looking over your
shoulder-you'll be empowered to do what's right for our customers.
Most importantly, we're a partner. We partner with our associates
to help them thrive personally and professionally. We partner with
our communities and the organizations that support them. And, we
partner with our customers to create an experience they won't find
elsewhere. Are you ready to be part of something more? You're more
than a means to an end-a way to help us meet the bottom line. UMB
isn't comprised of workers, but of people who care about their
work, one another and their community. Expect more than the status
quo. At UMB, you can expect more heart. You'll be valued for
exactly who you are and encouraged to support causes you care
about. Expect more trust. We want you to do the right thing, no
matter what. And, expect more opportunity. UMBers are known for
having multiple careers here and having their voices heard. UMB
Personal Banking and Consumer Services-- offers--financial
solutions-- to clients,--who value an individualized relationship
and advisory experience. For more than a century, we've invested in
our--people as a resource--who can help clients achieve their
unique financial and lifestyle goals. The Director of Retail
Banking is a newly created position that will drive business
transformation and growth of UMB's retail banking organization. The
director will deliver strategic market-by-market execution with
accountability for planning, delivery and performance monitoring of
complex initiatives. The leader will identify target segments,
develop delivery programs, and create consumer-facing market
strategies to support and grow our footprint. Overall success will
be measured by growth in deposits, loans, revenue, expense
management and associate engagement. This candidate must have a
proven track record in retail banking excellence, major banking
program deployment, sales and service process design and leadership
and building and executing upon a successful consumer bank
distribution strategy, launching new markets, and leading
multi-platform campaigns. At UMB, we want to be everything--to our
clients and the Director's focus on major initiatives will ensure
that we are providing the products and services to our clients in a
way they want them and ensuring we continue to evolve in a way that
we never lose focus of what is most important-our clients. How
you'll spend your time:
- Refine and execute on the retail banking strategy to achieve
key financial metrics including deposit, loan, and revenue growth,
customer acquisition and retention, and expense management.
- Lead the retail banking teams across the UMB organization with
accountability for all business outcomes.
- Partner with peer business heads (Mortgage, Private Bank) as
well as properties, digital, analytics, operations and technology
teams as well as other lines of business to give our customers
access to solutions, strategies and expertise in one place to meet
all of their financial needs.
- Influence the use of technology by effectively communicating a
vision to meet customers' needs of today and the future.
- Execute upon business transformation and growth strategies,
market expansion initiatives and develop new branch and market
plans through a transformative lens; exhibits an entrepreneurial
- Partner with the Director of Community Development and
proactively engage community relationships across new markets.
- Serve as an ambassador for UMB and Consumer Banking and
specifically, for the evolution of the business.
- Develop executive-level communications for division president
and underlying research in support thereof.
- Collaborate with the division president, drive strategic
roadmap development inclusive of quarterly tracking/reporting
processes and metric definition and measurement for the Retail
We're excited to talk with you if:
- 10+ years of leadership experience UMB Financial Corporation is
an equal employment/affirmative action employer. If you need
accommodation for any part of the employment process because of a
disability, please send an e-mail to firstname.lastname@example.org or
call 816-860-7972 to let us know the nature of your request. Who we
We are more than a company. We are advisors, consultants, problem
solvers, friends, community members, experts, and we are here to
help you make the best of every moment with a financial foundation
that can help you succeed.
Keywords: UMB Financial Corporation, Kansas City , Director of Retail Banking, Executive , Kansas City, Kansas
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