Senior Account Manager

Company: Brush Creek Partners
Location: Kansas City
Posted on: February 22, 2021

Job Description:

The RoleThe Senior Account Manager is responsible for customer service by handling the day-to-day operations of clients' insurance needs. This role supports Producers and the cyber, technology and management liability team to deliver high level service to clients.--The successful candidate has 5-10 years of commercial insurance service experience, servicing multiple technology and/or professional lines of coverage with clients. Minimum of 5 years of commercial insurance service experience is required. Cyber, technology and professional/management lines preferred.Essential Functions, Primary Duties, and Expectations:* Services designated book of business as it relates to marketing, claims, and administration* Provides strategic planning and consulting advice to designated book of business* Reviews new business submissions and requests any additional information for marketing submissions, including copies of contracts* Handles renewals as requested by producer and/or senior staff, including gathering and exposure information from the client* Determines appropriate markets for quoting with input from senior staff if needed* Reviews quotes to confirm they meet the client needs and that all exposures are adequately covered* Prepares proposals for renewal and new business presentations, and is prepared to analyze and speak to the appropriate coverage recommendations* Participates in renewal and new business calls or meetings* Helps clients navigate the claims process, including facilitating the initial notice to the carrier and conducting periodic check-ins with carrier and client* Identifies new business opportunities in the market and among existing clients* Builds and maintains strong client and vendor relationships* Collaborates well and serves as a resource for other associates* Enters information into Epic accurately and timely* Utilizes effective procedures for workflow accuracy and completion of required tasks, including tasks assigned via Epic* Provides work product drafts that are carefully proofread and accurate* Verbal and written communication should be clear and complete, free of errors in grammar, spelling and punctuation* Responds effectively to clients and underwriters via phone and email within 24 hours of external and internal requests* Shares information that will affect the client on a timely basis with the appropriate person(s)* Sets an example for teammates in terms of productivity, intensity, and positive outlook; provide learning opportunities for other team members.* Completes work assignments on time* Is a Self-Starter* Exemplifies the core values of Brush Creek* Works effectively autonomously and in teamsQualifications* Bachelor's degree or equivalent experience* Minimum of 5 years proven success in commercial insurance account management* Cyber, technology and professional/management lines preferredBrush Creek Partners will consider all qualified applicants for employment without regard to race, color, religion, sex, age, pregnancy, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, national origin or any other legally protected status.

Keywords: Brush Creek Partners, Kansas City , Senior Account Manager, Executive , Kansas City, Kansas