Senior Account Manager
Company: Brush Creek Partners
Location: Kansas City
Posted on: February 22, 2021
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Job Description:
The RoleThe Senior Account Manager is responsible for customer
service by handling the day-to-day operations of clients' insurance
needs. This role supports Producers and the cyber, technology and
management liability team to deliver high level service to
clients.--The successful candidate has 5-10 years of commercial
insurance service experience, servicing multiple technology and/or
professional lines of coverage with clients. Minimum of 5 years of
commercial insurance service experience is required. Cyber,
technology and professional/management lines preferred.Essential
Functions, Primary Duties, and Expectations:* Services designated
book of business as it relates to marketing, claims, and
administration* Provides strategic planning and consulting advice
to designated book of business* Reviews new business submissions
and requests any additional information for marketing submissions,
including copies of contracts* Handles renewals as requested by
producer and/or senior staff, including gathering and exposure
information from the client* Determines appropriate markets for
quoting with input from senior staff if needed* Reviews quotes to
confirm they meet the client needs and that all exposures are
adequately covered* Prepares proposals for renewal and new business
presentations, and is prepared to analyze and speak to the
appropriate coverage recommendations* Participates in renewal and
new business calls or meetings* Helps clients navigate the claims
process, including facilitating the initial notice to the carrier
and conducting periodic check-ins with carrier and client*
Identifies new business opportunities in the market and among
existing clients* Builds and maintains strong client and vendor
relationships* Collaborates well and serves as a resource for other
associates* Enters information into Epic accurately and timely*
Utilizes effective procedures for workflow accuracy and completion
of required tasks, including tasks assigned via Epic* Provides work
product drafts that are carefully proofread and accurate* Verbal
and written communication should be clear and complete, free of
errors in grammar, spelling and punctuation* Responds effectively
to clients and underwriters via phone and email within 24 hours of
external and internal requests* Shares information that will affect
the client on a timely basis with the appropriate person(s)* Sets
an example for teammates in terms of productivity, intensity, and
positive outlook; provide learning opportunities for other team
members.* Completes work assignments on time* Is a Self-Starter*
Exemplifies the core values of Brush Creek* Works effectively
autonomously and in teamsQualifications* Bachelor's degree or
equivalent experience* Minimum of 5 years proven success in
commercial insurance account management* Cyber, technology and
professional/management lines preferredBrush Creek Partners will
consider all qualified applicants for employment without regard to
race, color, religion, sex, age, pregnancy, physical or mental
disability, genetics, sexual orientation, gender identity, veteran
status, national origin or any other legally protected status.
Keywords: Brush Creek Partners, Kansas City , Senior Account Manager, Executive , Kansas City, Kansas
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