Lead Service Technician

Company: Lube-Tech
Location: Kansas City
Posted on: April 16, 2024

Job Description:

DescriptionWith a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities, Lube-Tech provides an environment where you can love what you do and display your true potential.
What you will enjoy by being a part of a 2024 USA Great Place to Work certified company:
A position that is: Hourly, Full time, Mon-Fri
With top-tier benefits starting DAY ONE including:

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• Medical Plan options, including fertility coverage and free mental health and telehealth coverage
  
• Dental, and Vision Insurance
  
• FSA/HSA options
  
• Paid parental leave
  
• Company-provided short-term disability, long-term disability and life insurance
  
• Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
  
• 401(k) with a generous company match
  
• Free virtual exercise therapy and health coaching
  
• Pet Insurance Benefits
  
• Tuition reimbursement
  
• 21 Paid Days Off
  
• 7 Paid Holidays
  
• Profit Sharing accelerated by YOUR performance
  
  Exclusive role benefits:
  
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  • Stylish company provided uniforms
    
  • A sign on bonus of $4,500
    
  • Paid comprehensive on-the-job training
    
  • A company phone and tablet provided
    
  • A company provided vehicle
    
  • Company provided tools and personal protective equipment
    
  • Career advancement opportunities
    
    
    HOW YOU WILL CONTRIBUTE TO OUR TEAM (Overview & Key Responsibilities):
    The responsibility of the Lead Technician is to support and promote growth within the region through new customer onboarding by way of service, parts, and chemical sales for the car wash industry. The Lead Technician will have extensive knowledge in all aspects of the car wash industry. General knowledge of electrical, electronic, pneumatic, and hydraulic systems will be required.
    This role will assist the sales team and independently solicit new customers for services (emergency and non-emergency), planned maintenance, support equipment installation and chemical set-up and delivery. The ideal candidate will also assist in future talent acquisition and may be required to provide job duties consistent with a leadership role.
    This role will collaborate with all department heads to ensure success within the assigned territory. Departments include Equipment Sales, Chemical Sales, Customer Experience Department, Service Department, New Equipment Installation Department, Warehousing, Purchasing, and Chemical delivery.
    
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    • Work independently and collaboratively.
      
    • Provide repair services to customers.
      
    • Provide Planned Maintenance to customers.
      
    • Assist with installation of new equipment and full wash systems.
      
    • Solicit new customer business for all offerings.
      
    • Travel to neighboring states to assist with workload and train.
      
    • Communicate with relevant departments on new business opportunities.
      
    • Support Chemical Account sales.
      
    • Develop professional and technical knowledge by participating in educational workshops through our industry partners and suppliers, reviewing professional publications, establishing personal networks, and participating in professional societies.
      
    • Adhere to corporate best practices.
      
    • Daily travel with some overnight requirements (more overnight travel in early stages of role).
      
      WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
      Education: Trade School and/or Work Experience
      Experience/Training:
      
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      • 5 - 10 years related work experience within the Car Wash industry preferred.
        
      • Demonstrate competency with troubleshooting and repairing Mechanical, Electrical, Electronic, Pneumatic and Hydraulic systems and components.
        
      • Proficient in the use of test equipment and multi-meters.
        
      • Excellent Driving Record.
        
      • Strong communication skills, strong organizational skills.
        
      • Proficient in Microsoft Office 365.
        
      • Familiarity with Field Management Software Platforms (Service Pro or Related program).
        
        Lube-Tech is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.
        
        Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Lube-Tech, Kansas City , Lead Service Technician, Engineering , Kansas City, Kansas