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Field Service Technician

Company: Orion Talent
Location: Kansas City
Posted on: February 12, 2024

Job Description:

Position Details:

--- Title: Field Service Technician
--- Location: Kansas City, MO (within 30-45 minutes of major airport)
--- Shift: High Travel, approximately 90%
--- Compensation: $30-32/hr + OT & profit sharing (-5-7%); Most 1st year Techs make between $80-100k
--- Benefits: 401K, low-cost health insurance, company vehicle, laptop, cell phone, high end tool kit, and more
--- Shift/Travel: Travel up to 90% of the time based on customer requirements, generally away M-F, ability to work weekends and on short notice is required. Built in 4 days off after 10 consecutive days of work

Position Description:
As a Field Service Technician you will be responsible for the equipment installation and technical support of a variety of company products. You will be the face of the company and must ensure good customer relations while on-site at client locations.

? A typical day will involve investigating and resolving customer technical issues, performing equipment installations, repairing, or troubleshooting out-of-service units and eliminating future operational or service difficulties for customers. Each customer and customer site are unique and come with its own challenges, so Field Service Technicians must be able to adapt and solve problems on the fly.

Skilled technicians with formal technical training and 4+ years of technical experience. Military backgrounds in electronics, electrical maintenance and/or mechanical component repair are all great skillsets and backgrounds that translate successfully to these roles. A strong understanding of electrical (Ohm's law, multimeter usage, AC/DC Motors, VFDs, troubleshooting) and mechanical systems (pneumatic, hydraulic and machine shop skills) is required. Candidates must have excellent verbal and written communication skills - as this is a customer facing role and you will be expected to explain procedures and/or train customers on the equipment, maintenance and FAQ about day-to-day operations and upkeep. Technicians will be travelling, so you must have a valid driver's license, good credit for the company credit card and the ability to get a passport.
Any experience in troubleshooting PLCs or understanding of ladder logic is a plus!

Keywords: Orion Talent, Kansas City , Field Service Technician, Engineering , Kansas City, Kansas

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