Desktop support engineer

Company: United Real Estate Group
Location: Kansas City
Posted on: January 15, 2022

Job Description:

This position is full-time and on-site. Install, configure, troubleshoot, diagnose and resolve issues with PC and laptops, Phones, Basic LAN network connectivity, printers, and peripherals. Responsible for the configuring, maintaining and updating of the end user systems, and will involve light system administration level tasks regarding active directory and Exchange in a corporate enterprise environment. Manage and resolve support requests independently or escalate as needed.-- - Conduct diagnostic reviews in order to identify and correct any problems Diagnose and troubleshoot basic software problems, install updates and upgrades in order to maintain proper functioning. Provide software support from installing basic hardware/software and networking components to meet user needs. May have to move various PC's and other PC related equipment as needed for user relocation or new office setup. Manage assets and track deployments. Job Requirements:Required Skills include Customer service orientated-- - Good organization and tracking skills Ability to troubleshoot issues independently Active Directory experience 3+ years Microsoft Exchange 3+ years Troubleshooting issues remotely for associates not on site Ability to explain technical issues and resolutions to non-technical associates Knowledge of software such as Microsoft office 2013-2019 Adobe suites (photoshop, illustrator, acrobat, etc.)-- - Windows operating systems (Windows 10/11) Windows internet browsers (Edge, Chrome, and Firefox)

Keywords: United Real Estate Group, Kansas City , Desktop support engineer, Engineering , Kansas City, Kansas