Customer Service Representative
Company: Garage Pros
Location: Kansas City
Posted on: April 3, 2026
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Job Description:
Do You Thrive on Helping Others, Solving Problems, and Being
Part of a Winning Team? Let’s Talk. Your Future Starts Here! At
Garage Pros , we’re more than just a small business—we’re a
close-knit team with BIG goals and even bigger opportunities . If
you're someone who loves working with people, enjoys solving
challenges, and shines in a team-driven environment, we want you on
our side. We’re on the lookout for a friendly, proactive, and
driven Customer Service Representative to join our growing crew.
This is more than just a job—it’s a chance to build a meaningful
career where you’ll be empowered, appreciated, and given the tools
to succeed. What You’ll Be Doing: You'll be the voice of Garage
Pros—supporting customers through phone, email, and chat while
creating outstanding service experiences that keep them coming
back. You’ll: Deliver top-notch service with a positive,
empathetic, and professional approach. Handle a high volume of
calls with confidence and efficiency. Work across multiple channels
(email, chat, phone) to solve problems and provide updates. Think
on your feet, research solutions, and provide helpful, friendly
responses. Keep accurate records of customer interactions and
transactions. Recognize opportunities to recommend additional
services that benefit the customer. Work closely with technicians
and team members to ensure seamless service. Learn our services
inside and out—becoming a go-to expert. What We’re Looking For: 1
year in a customer service role (bonus points if it's in home
services or tech!) Excellent communication and active listening
skills. Strong organization, time management, and multitasking
abilities. Friendly, adaptable, and calm under pressure.
Familiarity with ServiceTitan is a big plus (but not required—we’ll
train you!). A team player who’s excited about growth and making a
real impact. High school diploma or equivalent. Why You’ll Love It
Here: Team-first culture where your contributions matter.
Opportunities for advancement —we love to promote from within!
Respect, recognition, and rewards for hard work and dedication.
Hands-on training and mentorship to help you shine. A chance to
build a career with a growing, respected local company . This
position is based in our Kansas City, KS office—where great things
are happening every day. What we have to offer you! Benefits –
Health, Vision, Dental, PTO, Holidays, 401k and matching Employee
Discount Employee Referral You will be part of a world class family
of residential services brands, that invests heavily in training
and developing our people to position for continued success Our
focus on growth will create many opportunities to take on more
responsibilities and develop into senior roles Guild Garage Group
LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance
with the Americans with Disabilities Act, Garage Pros may provide
reasonable accommodations to qualified individuals with
disabilities and encourages both prospective and current employees
to discuss potential accommodations with the employer. All
candidates are required to undergo pre-employment Background and
Drug Screenings, as well as a Motor Vehicle Record Check. *This
posting provides details on potential commissioned compensation
ranges and possibilities. These amounts are not guaranteed and
should in no way be construed as a salary offer Pay Range $15 - $24
USD By submitting your application, you consent to receive text
messages, emails, and phone calls from Guild Garage Group and/or
our coalition of partnered brands regarding job opportunities,
application status, and recruiting-related communications. Message
and data rates may apply. You may opt out of receiving text
messages at any time by replying STOP. All messages are related to
employment opportunities and recruiting activities.
Keywords: Garage Pros, Kansas City , Customer Service Representative, Customer Service & Call Center , Kansas City, Kansas
