Service Advisor
Company: Oakes Kia of Olathe
Location: Olathe
Posted on: February 13, 2026
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Job Description:
Job Description Job Description As a Service Advisor, you’ll be
at the forefront of the automotive industry, promoting the most
innovative parts and accessories available on the market today, and
working with the latest in diagnostic technology in a
state-of-the-art environment. Reporting to the Service Manager, you
will be responsible for coordinating customer vehicles for
servicing, ensuring high levels of customer satisfaction and
maximizing departmental profitability. Benefits: Dental insurance
Employee assistance program Employee discount Health insurance Life
insurance Paid time off Professional development assistance Vision
insurance Responsibilities Making appointments, processing repair
orders, quotes and invoices Providing customer support via phone
and face-to-face at the dealership Qualifying customer problems and
logging them for technicians to review Ensuring customer approval
for all remedial work to be carried out Promoting our range of
vehicle parts and accessories Internal coordination of service work
to adhere to commitments made to customers Estimating costs and
time for work to be carried out, and maintaining customer contact
to ensure smooth delivery of vehicle Qualifications Prior
experience as a service advisor or service writer required
Candidates MUST possess above-average phone and communication
skills Must bring a positive, upbeat attitude to this role and be
completely comfortable upselling clients on products and services
Excellent follow-up and follow-through skills to ensure client
satisfaction Must have the ability to communicate technical
information in non-technical terms to clients Ability to evolve and
adapt to changing business needs Oakes Auto Group is growing
rapidly and needs exceptional people to staff and lead our teams!
Mentorship provided and career paths are available for talented and
driven individuals who wish to advance to the top of their field,
and/or into management. This is not just a job, but an opportunity
to develop all of your skills and discover your potential.
Approaching college graduation? Share your career goals and ask
about tuition assistance. We are an equal opportunity employer and
prohibit discrimination/harassment without regard to race, color,
religion, age, sex, national origin, disability status, genetics,
protected veteran status, sexual orientation, gender identity or
expression, or any other characteristic protected by federal, state
or local laws.
Keywords: Oakes Kia of Olathe, Kansas City , Service Advisor, Customer Service & Call Center , Olathe, Kansas
