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Front Office Receptionist

Company: Diamonds Direct
Location: Kansas City
Posted on: May 17, 2022

Job Description:

At Diamonds Direct, we are looking for a RHINO that will fit in to our work environment seamlessly. However, you may be asking yourself...what makes someone a RHINO?

RHINOs are passionate about what they do, never settle for anything less than the absolute BEST, and bring magical energy wherever they work. They take ownership of their work by charging forward, making decisions and having an innate personal drive to not only work hard, but also do it in a creative way.

RHINOs have an impeccable work ethic. The phrase "That's not my job" does NOT exist for them, and they are excited and happy to be at work every day.

RHINOs also exhibit humility and know that it takes EVERYONE to make the business successful. They know how to admit their mistakes (because how else would you learn) and they leave their ego at the door (it has no place at work).

Do YOU have what it takes to be a Diamonds Direct RHINO??

With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors.

What is the Upside?
Investment in your career development
Empowering you to take control of YOUR own career path within Diamonds Direct
Exposure to all other departments within our organization
A family-oriented culture unlike any other
Encouraging environment that promotes teamwork and furthering education within the jewelry industry

What does it take to be a Front Desk Professional?
Always keeping the customer first and providing a top notch, luxurious experience
The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE)
Well organized and a keen eye for detail
Ability to multi-task
Professional demeanor and appearance
A natural talent for customer service
Ability to maintain composure in high pressure, fast-paced environment

Responsibilities may include:
Answer and direct calls of multi-line phone system
Assist with inventory counts
Store opening and/or closing procedures
Type appraisals
Prepare outgoing mail

Previous customer service/front desk experience
Experience in a luxury retail environment preferred
Excellent oral communication skills
Proficient computer skills
Must be able to work Saturdays

Keywords: Diamonds Direct, Kansas City , Front Office Receptionist, Administration, Clerical , Kansas City, Kansas

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