Deposit Operations-Delivery Director
Company: Columbia Association, Inc.
Location: Kansas City
Posted on: March 20, 2023
Job Description:
1111 Main St, Kansas City, MO 64105, USA Req #3458 It starts
with our culture ... Common sense has never been common. If it
were, the world would be a different place. Things would run
smoothly and on time. People would do what they say and say what
they do. Everything would be fair, without all the small talk. And
banks would only sell you what you need. When a banker looked at a
client, they wouldn't just see a number, they'd see a dad or a mom
or a graduate or a business owner. Our Bankers understand the
complexities of people's lives and offer simple solutions.
That's the basics of Relationships. Fairness. Simplicity -. When
you choose our Company, you have an opportunity to make an impact
beyond the walls of our buildings. We have a long-standing
commitment to Equity, Diversity and Inclusion. Through our banking
relationships, investing, grants, and volunteerism, NBH Bank
promotes the growth, revitalization and sustainability of the
communities we serve. We believe that these are important elements
in building and sustaining a successful organization and a
positive, results-driven culture. We strive for all of our
associates to feel welcome and empowered at work.
This type of position is ideal for someone looking to build a
career in financial services . We will provide you training and
coaching throughout your onboarding experience, as well as on the
job. As you demonstrate success, there will be opportunities for
advancement within our organization. .
As the Director of Delivery, you will:
- Work with and through others, building and maintaining
relationships.
- Operate as an effective communicator, who is able to stimulate
and motivate others while being aware of and responsive to their
needs and concerns.
- Detail work is a major focus of the job, and those details need
to be handled quickly, correctly, and efficiently and working
within established guidelines.
- Be an active participant in maintaining guidelines, structure,
and established policies as you work with and for others. As the
Director of Delivery, you will be responsible for the general
operational oversight of the Delivery Department (Deposit
Operations)and ensure enterprise and divisional performance goals
are achieved. You will have an opportunity to provide leadership
and performance evaluations on all client support teams, which is
comprised primarily of Deposit Documentation Support, Client
Transactions Support (including the wire function), IRA/HSA
Support, Operations Review, and Mail Room. You will be held
accountable for the annual budget planning and performance of
assigned cost centers, facilitating talent acquisition, retention,
succession planning, talent development, performance management and
coaching. Also, the Director of Delivery must be knowledgeable in
all types of deposit products and services offered by The Bank, and
the related support of those products/services.
Additionally, the Director or Delivery will have full
accountability for NBH's Bank's Operations team including
transaction processing areas including deposit and payments
transaction activity, account documentation quality control and
maintenance, incoming and outgoing returns, mail room, ACH
processing, domestic & international processing (RDFI), emerging
payments such as FEDNOW and RTP (real time payments), and wire room
management, processing, and fraud controls. You will research &
adjustments, exception item processing, account reconciliation
process including payee and positive pay reporting to Treasury
Management, account maintenance, deposit operations, escheatment,
components of ODP and Charge-offs, and deposit imaging. The team
may be required to work weekends & holidays to accommodate special
projects, deadlines, system changes, or acquisitions . Below are
the Minimum Requirements for consideration:
- A Bachelors in information technology or related field
- 10+ years of experience in Bank Operations
- 5+ years of leadership and people management experience Desired
Skills: Ideal candidates for this position should possess some or
all of the following skills:
- 5+ years of technology engineering experience
- 3+ years of Agile/Project Management experience
- 10+ years of information technology experience
- 10+ years of leadership and people management (in
remote/geographical areas) experience Ability to understand
concepts and new ideas quickly.
- Familiarity with core Risk Management methods as applied in a
financial services environment.
- Knowledge of continuous improvement initiatives, root cause
analysis.
- Ability to handle sensitive issues with tact, confidentiality,
and professionalism.
- Strong strategic planning, project management, organizational
and workforce management skills. Excellent strategic leadership
skills with the ability to influence and think outside the
box.
- Excellent negotiation and communication skills - both written
and verbal.
- Ability to analyze, interpret and utilize significant data to
make sound business decisions.
- Ability to handle multiple tasks simultaneously in a fast
paced, diverse, and growth-oriented environment.
- Ability to interact with all levels of an organization
- Ability to negotiate and facilitate issue resolution
- Excellent verbal, written, and interpersonal communication
skills Work Environment: We are a culture that believes that people
are our greatest asset and are at the heart of everything we do. We
take pride in bringing clarity and simplicity to our associates
(employees) and clients. Our decisions are made efficiently, fairly
and locally. Our success is directly tied to the communities we
serve. It is equally important for us to look through the lens of
our applicants and associates to identify their individual needs.
As such, we want to share the following:
- We are committed to our core value of meritocracy and
supporting our associates in growing within their role
- When completing certain tasks, an associate may need to be able
to grasp, push, pull, lift, bend, raise and hold hands and arms
overhead.
- An associate must be able to work overtime to the extent
necessary (typically no more than 5%).
- Flexible scheduling with an opportunity to work remotely as
business needs allow. Benefits: In addition to your financial
compensation, we also offer a generous benefits package that
includes insurance, 401k, an associate stock purchase program, paid
time off, associate banking perks. For more information about the
benefits offered click here . If this is what you believe in, then
you're definitely right for us. Consider making an investment in
us, so that we may invest in you and your bright future. APPLY
(Located in the Footer)The Bank is committed to providing qualified
applicants and associates reasonable accommodation, when necessary,
to enable the individuals to complete the application process
and/or perform the essential functions of the job. An applicant
and/or associate requiring reasonable accommodation to perform any
essential job function, should contact Human Res ources. Thank you
for your application!
The Bank is committed to providing qualified applicants and
associates reasonable accommodation, when necessary, to enable the
individuals to complete the application process and/or perform the
essential functions of the job. An applicant and/or associate
requiring reasonable accommodation to perform any essential job
function, should contact Human Resources.
The Bank's policy is to provide equal opportunity to all people
without regard to race, color, religion, national origin, ancestry,
marital status, veteran status, age, disability, pregnancy, genetic
information, citizenship status, sex, sexual orientation, gender
identity or any other legally protected category. The Bank is proud
to be a drug-free workplace.
Selected candidate(s) for hire must complete the following prior to
employment: a criminal history report, global screen, drug
screen,employment credit report and if applicable, a driving
record. Applicants must be legally authorized to work in the United
States. Verification of employment eligibility will be required at
the time of hire.
Keywords: Columbia Association, Inc., Kansas City , Deposit Operations-Delivery Director, Accounting, Auditing , Kansas City, Kansas
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