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Entry Level Customer Service Representative/Collections

Company: Credit World Services
Location: Shawnee Mission
Posted on: November 22, 2021

Job Description:

We are looking for candidates that are seeking employment in a call center environment or have had previous call center experience. As a Customer Service/Collections representative your main responsibility will be to contact consumers, (generating 100-150 call attempts each day, communicating by phone, email, letters), work with them on setting up arrangements on outstanding accounts while staying compliant with all federal and local collection laws. Other responsibilities include, updating account information, account follow up, and problem resolution.Skills and qualifications-

  • great active listening skills
  • a patient and compassionate attitude
  • strong time management and organizational skills
  • adaptability and flexibility
  • goal orientated (this position is base pay + commission)Work experience- standard level in computer skills (familiar with excel and office products), customer service, experience in handling money transactions.Hours - Monday 9:00am- 6:00pm, Tue-Thursday 8am-5pm, Friday 8am-4pm. (1 hour lunch)Vacation accrual and health benefits after 90 days.''Work Location:
    • One locationWork Remotely
      • NoJob Type: Full-timePay: $2,600.00 per monthBenefits:
        • Health insurance
        • Paid time offPhysical Setting:
          • Call centerSchedule:
            • Monday to Friday
            • No weekendsSupplemental Pay:
              • Commission payEducation:
                • High school or equivalent (Preferred)Experience:
                  • Microsoft Excel: 1 year (Preferred)Work Location: One location

Keywords: Credit World Services, Kansas City , Entry Level Customer Service Representative/Collections, Accounting, Auditing , Shawnee Mission, Kansas

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