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Payables Program Coordinator

Company: UMB Bank
Location: Kansas City
Posted on: February 16, 2020

Job Description:

What You'll Do:This role will be responsible for program oversight, processing, reconciliation, workload management, Quality Assessments, and research on behalf of key clients, and vendor management for all client programs. Will handle client relationship networking and development, including day-to-day interactions. This role will also be responsible for working closely with the On Demand Program, which conducts payments on behalf of clients, and the On Demand Payments Program Team Lead. Specific duties include:-Conduct in depth research involving many different reports on several different platforms as part of a daily reconciliation process for the entire Payables Support portfolio.-Conduct regular audit requirements and escalations reviews for the entire Payables Support portfolio, as well as manage the workflow, and vendor management relationships.-Partner with appropriate resources to ensure issue(s) resolution and completion to exceed the client's expectations and satisfaction.-Assist with maintenance of the process and procedure documentation for Payables Support.-Must work with multiple lines of business and levels of leadership effectively and appropriately.-Must be able to handle escalated client, vendor issue(s), dispute resolution(s), and all over matters as needed appropriately and professionally to resolution.-Lead the processes for all payments using On Demand Payment Processes from notification to confirmation.-Evaluate and vet client vendors for process creation regarding On-Demand payments process and submit those for approval.-Provide training to all new payment specialists for all On Demand Payments processes from start to finish.-Assist with maintenance of the On Demand Payments Processing Training Guides.-Distribute all incoming payments and workflows to appropriate associates for handling.Other duties as assigned.In this Role, You will Need:-Demonstrates in-depth knowledge of payment types and card products-Demonstrates sound knowledge of banking and core deposit products, banking systems, and applicable technologies-Ability to anticipate customer's needs to guide them to the appropriate solution-Demonstrates strong interpersonal skills-Demonstrates strong written and verbal communication skills-Demonstrates ability to work with high degree of quality-Demonstrates ability to reconcile payments and multiple data elements-Demonstrates ability to prioritize, to meet expected deadlines, and to troubleshoot issues-Demonstrates ability to maneuver sensitive client relationships and work for win/win scenarios in all interactions-Demonstrates strong problem solving/issue resolution skills-Demonstrates strong knowledge of Microsoft Office (Excel, Word, PowerPoint, and Outlook)Culture of Diversity and Inclusion: We are committed to building a strong UMB by hiring talented, high-performing associates with diverse backgrounds. Maybe you simply want to work at a company where you have a voice and an opportunity to share your unique ideas.Please visit us at careers.umb.com to view a list of all available opportunities. UMB is an Equal Opportunity Employer. Principals only. No 3rd parties or agencies, please.At UMB:We strive to deliver the unparalleled customer experience, and show customers they can count on more from UMB. The same is true for our associates. You can count on more benefits, more training, more support, and more opportunity!What you'll get:Unique Benefit Programs : We offer a great benefits package including several unique programs like an incentive-based wellness program, parental leave, adoption assistance and health care for you, your spouse or domestic partner, your dependents and even your pets!!Community Involvement: Giving back is a big part of who we are! We support several great causes throughout the UMB footprint. We even offer Volunteer Time Off, which allows associates to dedicate 16 hours a year to a worthy cause of their choice.Who You Are:-Some College Courses and/or 2+ years of experience as a Team Lead or Supervisor-2+ years of prior relationship management experiencePreferred Requirements:-Undergraduate degree in Business Administration/Finance-2+ years experience in General Accounting PracticesProfessional Development: We provide our associates with the tools they need to support their career goals - including training, tuition reimbursement and career guidance.Work Schedule:Monday-Friday: 8:00am-5:00pmJob Title:Payables Program CoordinatorDivision Name:Regional BankingRequisition Number:11504BRAddress:928 Grand BlvdCity:Kansas CityShift:Full TimeState:MO11504BR

Keywords: UMB Bank, Kansas City , Payables Program Coordinator, Accounting, Auditing , Kansas City, Kansas

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